Crowd StreetCrowd Street is a leading platform for direct-access private market investing. The company offers a carefully selected marketplace of alternative investment opportunities that have historically only been available to a small group of people. In addition to providing advanced tools, research, and insights to help investors confidently explore these exclusive opportunities, Crowd Street is also building a member experience rooted in trust and experience – working to further bridge the gap between investment opportunities and our members' financial ambitions. Learn more at https://www.crowdstreet.com/.
Crowd Street (crowdstreet.com) has 152 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent
Investments & Wealth · New York, New York
Excellent
Investments & Wealth · Manhasset, New York
Excellent
Investments & Wealth · Greatneck, New York
Excellent
Showing 23 reviews with 4 stars · Clear filters
NBP
4 areas for improvement 1. Enable holding funds in a pre-paid account so that deals can be funded quickly 2. DO NOT enable "INVEST NOW" until the presenters have presented their presentation. Q&A can be arranged anytime. 3. Enable completion of a lot of boiler-plate paperwork at the time of listing...and not have it slow-down the funding process. 4. DO NOT ASK for redundant docs, like company formation, which you already have on file.
Victor
Good deal flow, excellent platform. Lots of info and well presented opportunities.
Wellman S.
Great source of deals. Tracking monies and investments on website needs a little work though some of this is the sponsors responsibility. Wish proforma was included for analysis. Will definitely invest more through Crowdstreet.
Mike
CrowdStreet is one of the best commercial real estate crowdfunding platforms available today. CrowdStreet's sponsor screening, quality investment offers, document signing process, etc. are second to none. However, their customer service response time and interface, oversubscribed investment offers oversight, transparency, etc. needs improvement. Overall, the CrowdStreet is one of the top three real estate crowdfunding platforms in my opinion.
Response from Crowd StreetNov 29, 2021
Hi Mike, Thanks for your review here on Trustpilot! We appreciate the kind words and hear you loud and clear regarding the difficulties you’ve experienced along the way. In the case of oversubscribed offerings, investors that complete documentation the soonest are granted access to proceed in the offering. We provide transparency whenever possible and recommend that you visit this FAQ for more information regarding the oversubscription process: https://crwd.st/FAQ-Oversubscription We’re sorry to hear that a follow-up from our Support team took longer than expected as that is not the experience we’re aiming to provide. However, we are happy to share that our Support team has grown substantially this year, and we now aim to respond to all customer email inquiries within one business day. If you need help with any outstanding issues or would like to expand on your feedback regarding our website’s interface, please reach out to [email protected], and we'll be happy to assist. Thanks again, CrowdStreet Customer Relations
Fred
Crowdstreet has great parties in the major cities and gives you a presentation over drinks and snacks.
Ronald
Overall very good except in Jan. and Feb was terribly bad. We were locked out of every investment we tried to make even though we had already invested about $500,000. System kept giving us all kinds of erroneous reasons why we could not submit our offers, i.e. you didn't have our address and we were not approved to bid on this offer, etc., etc., etc. It is better now with good and frequent offerings.
Michael W.
Most things are done well, still a little too much time between approval of each step, especially funding. Very disappointed in Crowdsteet Blended Portfolio II. 1) K-1's for my 20 individual CRE investments are to me by April 15th, the portfolio should not take til September 15th. 2) Before investing, investors were told we would not have to file individual state K1s then after you had our money you reversed on that. I NEVER would have invested knowing I would have to file up to 20 state K1s. Very upset about this.
RDB
Easy transactions and enjoyed webinars