Crowd Street Reviews | Read Customer Reviews of crowdstreet.com

Crowd StreetReviews of crowdstreet.com

3.1152 reviews
Investments & Wealth
10 E 40th St, Ste 1020, New York, New York

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Crowd Street

About Crowd Street

Crowd Street is a leading platform for direct-access private market investing. The company offers a carefully selected marketplace of alternative investment opportunities that have historically only been available to a small group of people. In addition to providing advanced tools, research, and insights to help investors confidently explore these exclusive opportunities, Crowd Street is also building a member experience rooted in trust and experience – working to further bridge the gap between investment opportunities and our members' financial ambitions. Learn more at https://www.crowdstreet.com/.

Crowd Street (crowdstreet.com) has 152 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.

Also known as: crowdstreet.com
Website: crowdstreet.com
Category: Investments & Wealth
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 42% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Crowd Street reviews

Showing 14 reviews with 2 stars · Clear filters

Adi
Apr 12, 2021
I invested over a quarter million…
I invested over a quarter million dollars on Crowdstreet , but I stopped giving them my money. Most deals are either modified drastically from the original terms or stuck in limbo without much investor updates. On most of their forums, I see investors clamoring for some sort of updates, but Crowdstreet is completely silent and absent. And regardless of whether you make any money or not, Crowdstreet does get paid very generous fees by the project sponsors.
Response from Crowd StreetAug 6, 2021
Hi Adi, Thanks for your review, and we’re sorry to hear that you’re no longer participating in new CrowdStreet investment opportunities. We value user feedback, and we’d like to help resolve any outstanding issues with your existing investments. Please email [email protected] at your earliest convenience, and we’ll be happy to help answer any questions or concerns that you may have. We would also like to note that a sponsor’s participation in the investor forums is optional, so if you would like to contact a sponsor directly, please use the “Ask A Question” button found at the top of each forum, and they will respond to your inquiry by email. Finally, as you mentioned, we do charge fees to sponsors to raise money via the CrowdStreet platform, and we are transparent with investors about our revenue streams. If you’re interested in learning more, be sure to visit this FAQ from our Help Center: https://crwd.st/FAQ-Revenue Regards, CrowdStreet Customer Relations
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BAO
Apr 7, 2021
Communication from sponsors inadequate…
Communication from sponsors inadequate and no obvious attempts to hold them accountable
Response from Crowd StreetAug 13, 2021
Hi BAO, We appreciate the feedback and apologize for the difficulties you've encountered. We certainly understand how a lack of sponsor communication can lead to frustration, and it’s not the investor experience that we’re aiming to provide. As a direct-to-consumer model, the tools at our disposal to influence poor performing sponsors—beyond barring them from the Marketplace—are limited. We are, however, making changes in how we operate to increase our leverage. In addition to our multi-step and on-going diligence and review processes, our Investments team's scope is expanding to include the full lifecycle of the asset. Doing so will give us increased visibility as well as leverage with sponsors, allowing us to set even stricter requirements for reporting compliance during the review process. This doesn’t change the risk inherent in investing, but we do believe it will help increase sponsor accountability. Thanks again for sharing your feedback, and if we can assist in any way, please reach out by emailing [email protected]. Regards, CrowdStreet Customer Relations
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Customer
Apr 6, 2021
Cut-throat bidding competition not…
Cut-throat bidding competition not effective process for thoughtful investing or considers the qualifications or availability of capital. This retail approach is not effective for building strong direct investor relationships. Have discontinued relationship with CrowdStreet in favor of direct investing.
Response from Crowd StreetSep 10, 2021
Hello, Thanks for sharing your feedback, and we are sorry to hear that you’re no longer part of the investor community at CrowdStreet. While some offerings can become rapidly filled, each investor's offer does receive a timestamp as soon as they have completed their documents, and CrowdStreet allows these investors to access funding instructions in that order. CrowdStreet has also adopted a Global Allocation Policy to ensure that we are able to deliver on our commitment to democratize access to commercial real estate investing. To learn more, please visit this FAQ from our website: https://crwd.st/FAQ-Oversubscription We also recommend reviewing this FAQ for tips on how you may increase the chances of participating in a high-demand deal: https://crwd.st/HighDemandDeals Thank you, CrowdStreet Customer Relations
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Tushar
Apr 6, 2021
Hit or miss for anyone experienced in real estate investing
1) Fees is not made transparent, especially the platform fee that is passed on from the sponsor to the investor. 2) The platform allows sponsors who collect more fees than their contribution to the capital stack. 3) Sponsors’ cash flow is not provided in the proforma, so there is no clear view of how much risk the sponsor is taking (or not taking at all). 4) Almost seems like risks for any investment are deliberately suppressed either by highlighting innocuous risks or by overwhelming the risk section with long standard disclaimers. 5) K-1 forms for the Crowdstreet funds are abysmally late, just in time before the 15-Oct deadline, even for QOZ fund which has very few (only 1 for 2019) sponsors.
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YV
Apr 5, 2021
Done and done
Done and done. Would never recommend to another person. Hoping and waiting to close all my positions.
Response from Crowd StreetOct 13, 2021
Hi YV, We’re sorry to hear that you’re no longer a community member of CrowdStreet. If there’s anything we can do to assist, please email [email protected] and mention our exchange here on Trustpilot. Thank you, CrowdStreet Customer Relations
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Edward B.
Apr 5, 2021
Do your homework and don’t rely on…
Do your homework and don’t rely on others to do it for you......
Response from Crowd StreetOct 13, 2021
Hi Edward, Thanks for sharing your feedback here on Trustpilot. As with any investment, investing in real estate presents certain risks and there is no guarantee of future outcomes. The real estate market has economic cycles and it is difficult to know how and when the economy will change. Additionally, CrowdStreet is a facilitator of real investments and is not an investment manager. We only present opportunities that have experienced, real estate managers in place to manage the assets after the closing. Have you had a chance to visit our Investor Resource Center? There you will find a large collection of content including our investor quick start guide and our 'StreetBeats: Expert Insights' video series: https://crwd.st/ResourceCenter Thank you, CrowdStreet Customer Relations
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