CrowdmadeReviews of crowdmade.com

Had problems with my delivery which was on my side by Parcel force. Maybe it was Christmas. The parcel was returned to Crowdmade. Julio in customer service was brilliant answering straight away. Parcel has been received by them and I am being given refund. In the meantime my granddaughter ordered the item which has been received and she is really pleased with item and quality.

Excellent, quick and efficient service! Willing to take the time to fix the issue rather than ignore their customer's inquiries.

First time ordering, loved the quality of the hoodie I ordered. After noticing a defect the customer service team was so quick and amazing about helping me! I felt cared about and heard.

I ordered a hoodie I had been really wanting and saving to get. Sadly, it was taken out of my mailbox (bc it said delivered, though I didn't receive it). I was super bummed. Thankfully Julio was able to help me out. He was super kind, helpful and patient. He was able to resend the hoodie to me at no cost, which I really appreciated. He really went above and beyond to fix this. So if you see this, thank you again!

Julio went above and beyond to get me a replacement item when my first order was lost by USPS. His support and understanding was in stark contrast to the lack of help from USPS and genuinely saved my week.

I was concerned about an purchase i made , which had been stuck in transit for an extended amount of time. Thankfully Julio from Crowdmade addressed my concerns in a timely and kind manner. Eventually i received my order from the courier company, but if in case i didn't, i was satisfied with the alternative options provided to me by Julio (Crowdmade) and the assistance i had received.

Julio answered my concerns and we corrected my problem quickly and efficiently. He suggested a solution that worked- so much easier than I thought it was gonna be to solve my dilemma.

A package I ordered went missing, and within hours of my email, the support team had already gotten the replacement in production and gotten back to me about it. Very helpful and kind people.