Crowd CowReviews of crowdcow.com

On the few occasions when the food arrived still frozen and on the day the delivery email stated it would arrive, it was marvelous. My food has been delivered to a different apartment and once came 30 days late. I’ve paid for that order to prepare for expected guests and still had to buy food at the store when my delivery didn’t arrive on time. The last delivery was the last straw. The box was 4 days late, meaning I cut my vacation short to make sure I could bring it inside 3-4 hours after it arrived. It’s supposed to have enough dry ice to keep it for 3 days. All the meat was warm and dripping blood. The box ah dried and liquid blood pooled in the corners. They refunded the order but offered nothing for my inconvenience.

Products were fine a year or two ago, but the last few boxes have had multiple rancid products in them. The packaging on a number of steaks and fish have been obviously punctured prior to packing, leaving rancid meat and blood leaking all over my fridge during de-thaw. Sources of the products are inconsistent and change frequently. Absolutely avoid Crowd Cow, and I'd urge caution when dealing with any vendor that uses them as of Dec 2022.

I have read the reviews on this website which are completely opposite to mine. Crowd cow not only provided the best customer service but also the best quality of meat. It was my first time ordering on the website and I ordered x2 8 oz Japanese A5 Wagyu Ribeye Ends. The package was delivered on the date it was listed. The package had no leakage and the wagyu was very much still frozen. However, they did forget the other piece. I contacted their customer service and got an answer almost instantly. They did not sound like a bot in my experience and handled the mishap immediately. They apologized and sent the missing piece without charge. I will be ordering more and would read the reviews posted here with a grain of salt.

We have ordered 2 rounds of crowd cow deliveries. The first round, some of the packaging was no longer air tight and leaked while defrosting, so there must have been a hole. Crowd cow explained that occasionally happens in shipping and not to worry. Then we start looking at the expiration dates. Three items were more than 3 months expired. Crowd cow says that it was frozen and is fine although meat quality does begin to worsen…in the second shipment, none of the meat had any dates at all. Strange. on top of all of that, the meat just doesn’t taste good. Rib-eye was chewy and even slightly sour. What’s the actual deal, crowd cow?

Run o.... I repeat Run o... except you have some cash to waste, but I'll advise you donate to charity instead of loosing it here... better Run o..

I have ordered from crowd cow for several months. They used to just order from previous order until this month they made up an order and said in packaging. When I emailed (there is no phone customer service) I got bot response from Faith. After several emails they quit responding. They did not answer questions. Will not order from them again. Horrible customer service!!!!

Had some issues with the referral program but Faith in customer service made it right. Product packaged very well with lots of ice to keep items frozen. Will order from again. I hope this influences your shopping decisions.

I've been a subscriber for several years I've enjoyed this up to 4 months ago when their service took a dive, half frozen meat thawed because not enough dry ice, now this month shipping with NO dry ice, half thawed chicken and their customer service response was to send me a fda link telling how the meat is safe to eat!!! Unbelievable especially when I spend several hundred dollars a month Wyeth my orders. If you like half thawed chicken seafood and beef and want to spend a lot for that Crowdcow is your dysfunctional company. I'll never buy anything from them again