Cross RiverReviews of crossriver.com

THIS IS THE WORST BANK THAT I HAVE EVER WORKED WITH I SIGNED UP FOR ELONS MUSK CARD THE X CARD AND MY ACCOUNT WITH X WAS HACKED I HAVE REACHED OUT TO X BUT THEY SEEM NOT TO CARE ALL ALL THE CUSTOMER SERVICE IS BOTS . THIS COMPANY HAS BEEN IN TROUBLE BEFORE WITH FDIC AND HAS BEEN FINED IN THE PAST...

They do business with upgrade bank for savings accounts. They let their robot suspend account activity without any valid reason for weeks at a time. Do not do business with either of these companies.

This bank funds Boost Money and the Upgrade Visa card. I feel that Boost Money Finance is corrupt.

Someone hacked my account and stole money from me, which was sent to this bank. When I called the fraud department, I got a recording . It's impossible to talk to anyone. You will be reported to the BBB.

I am displeased to find out that upgrade has partnered with this bank that has the horrible reviews and from what I see has giving up on changing and won't answer. I recently applied for a loan after a good relationship with upgrade and was denied?

Someone hacked all my bank accounts and added a "Cross River Bank account" to wire/transfer funds. When I tried to contact their customer service number no luck, it automatically hung up on me. Their website said to email them but everyone else online said they never respond. Supposedly they are a legitimate bank but scammers and fraudsters notoriously use them. Cross River Bank should be ashamed of their business practices and lack of customer support for victims.

Stole my tax return

Crossover bank is affiliated with TurboTax. My refund was said to be sent by check in 2/21, within days my check was canceled with no reason why. Then they said via turbos tax tha lt my money was sent to IRS, which was a lie and money has yet to be returned. I had been waiting over 45 days with no result. I have tried countless hours for days trying to get ahold of someone to answer the phone or cal back with no results. This is not the way business should be run. I expect this money to be sent to me asap before legal action will have to be taken.