Cross RiverReviews of crossriver.com

I am following up on our conversation on March 22, 2026, regarding the status of my refund. During that discussion, you stated that my bank rejected the attempted deposit from Cross River Bank and that, as a result, the funds are now subject to a 90-day hold period before being returned to the IRS for reissuance. I am formally requesting documented proof of this claim, specifically: · Confirmation that the funds were sent to my bank (Capital One), including the exact date and time of the attempted deposit · Any transaction records supporting the alleged rejection At this time, I have documentation and recorded communications that directly contradict this explanation. These records indicate that the funds were not received as described, (per your supervisor in the resolution desk) as well as the “Cross River bank supervisor”. Additionally, I have evidence that directly challenges the claim that an attempted deposit was made and rejected. Based on the information available to me, this narrative Turbo Tax Intuit Inc, is pushing is inaccurate and unsupported and its called " misappropriation of funds", raising serious legal concerns regarding the handling of my federal funds. Please also address the following inconsistency: If it has been stated that the funds were not received from the IRS, by a Cross river bank employee and as well as several turbo tax Intuit Inc., employees, how is it possible that an attempted deposit was made to my bank account? For your reference, I have attached supporting materials, including: · IRS confirmation showing release of funds to TurboTax / Intuit with a deposit date of March 18, 2026 · Recorded communications with representatives from TurboTax and Cross Riverbank between March 16 and March 20, 2026. I have many more recordings to support my claim and dismantle your narrative. These materials highlight discrepancies that require immediate clarification. I expect my funds to be released into my account within three (3) business days of receipt of this email. If this matter is not resolved within that timeframe, I will proceed with legal action. I expect a prompt and accurate response. Everyone please get you an attorney, record all calls. Best,

We had a breach from a hacker who trasnferred money to a Cross River bank account. I submitted a fraud alert to them a month ago. Literally no response from them after a month! This bank clearly has no interest in running a clean shop.

this bank has been chosen by Coinbase to transfer my funds in order to complete the transaction. Unfortunately, it seems that my money got buried in this bank, and bank has no intention to launch the wire. For few weeks now Bank ignores my emails, doesn’t give any information or explanation and doesn’t transfer money to my bank account. This Bank is a scammer and thief. Stay away from Cross River Bank and Coinbase as they cooperate and support each other.

0 communication and held over $8000 form me. all their customer services options when u call suck and never answer or have mis-matched options.

This bank won’t release our money from the tax it’s sit in there bank, why you guys don’t release my money, if I can put 0 star I will we’re waiting for our tax almost a year now, this bank is a scam.

Cross River Bank is the lender enabling Affirm to destroy consumers' finances while hiding behind fake support and shutdown email channels. I’ve reached out to Affirm for months, including hardship requests and formal complaints, and got ignored. A rep finally responded just once with “your case is under review” — but then nothing. Now I’m 35+ days late on multiple loans because NO ONE will help in writing. Affirm shuts down their support, sends credit threats, and Cross River Bank — the actual lender — does absolutely nothing. I emailed Cross River directly and got no response. How can they let their partner lend to consumers with no checks, no resolution process, and no legal compliance? If you're wondering who's behind Affirm's negligence, it’s Cross River Bank. They underwrite the loans but vanish when you need them. This is exactly how consumers get buried in default while doing everything right.

Real help was the company on my profile.

Cross River facilitated a fraudulent chargeback scam by a customer of my online business by the name of Shannon Corman. I provided evidence of the fraudulent claim, however, without any specified reason, Cross River Bank accepted the claim and took the money.