Angela H.
I purchased the Bee bag sometime ago…
I purchased the Bee bag sometime ago and it took me some time to make it : work commitments. The bag components are debt in a wonderful box and you have everything you need. When I first bought it, I was given a code which allows me access to the video on how to make it. Whenever I found an issue I could always message them and they would solve it or explain what I needed to do. The videos are amended on a regular basis which means they take customer service seriously. I - like others - could not master the twist handle and so they gave an alternative. I recently found that my handle kept pulling out of the hardware and Terry was extremely helpful and had sent me another set. I was impressed with their quality and their helpfulness. To date I have ordered the Bee Bag, Hobo bag and now the Sunny Beach Tote. Addictive!


