Val J.
Does it pay to be honest?
Ordered a bag for a present for my daughter who lives in Scotland. The parcel was delivered within a week. However, they duplicated the order and sent another one. Being honest I informed them of their error and they asked me to post it back. I explained that I was not in possession of the bag and they needed to arrange a courier to pick it up. They emailed me again asking for my daughter’s address so they could send a return label. (During these emails going back and forth, not once did they acknowledge my honesty.) I forwarded the address and wait to see if they organise a courier to pick it up. I wonder if it pays to be honest? I will not be using this company again.


