Critter GearReviews of critter-gear.com

Il faut compter 2 à 4 mois pour recevoir la commande, donc être patient. Articles venant des usa, donc oui il y a des frais de douane à s’acquitter. Porte ma part j’ai adressé un mail aux 2 sociétés basées à Londres et dans l’Oregon aux usa. J’ai eu une réponse sous 3 semaines et bien reçu les articles introuvables en France. Je conseille de rechercher aussi chez nos voisins européens qui n’ont pas la même règlementation que la France sur certains produits.

I have placed an order in August that hasn’t been delivered. It is now december and I still haven’t received anything. I have sent three messages without receiving a response. I have now asked again to get my money back. To me this is plain fraudulent behavior.

I ordered last month, several emails later I have still not received my order or a reply- disappointed with this company, very poor customer service.

SCAM company order never sent will NOT reply to emails

DO NOT BUY FROM THIS COMPANY . Thet take payment and don’t deliver

They acknowledged my order for Southern AG Thuricide, a caterpillar killer, £30, them the product didn't arrive. They didn't answer the phone when I rang, they didn't answer my emails. This company is not reliable, no follow up other than the order acknowledgement and then the product never arrived. It is more than 3 months now... Royal Mail are saying they are still waiting for the product... I won't use this company again.

A scam Paid£40 no reply to E Mails,no phone,no delivery.

Have previously used this company without a problem. However, something has changed, my recent order (like so many other people) has not been delivered and I am getting no response from the company. Currently chasing a refund through my bank.