Crisis Text LineReviews of crisistextline.org

It’s a script. Every once in a blue moon I will get a reasonable person who will allow me to talk through my problem. Otherwise, you will first spend 20 min or so telling the “counselor” whether you are a harm to yourself due to five minutes pauses between all responses. Next, you will be asked what has helped you in the past. If you knew this you wouldn’t have to call, right? This is followed by breathing or 54321 (which everyone already knows) and possibly someone creating a safety plan, which just consists of things to do that you already mentioned and likely knew already and people to call. Totally useless. If you are lucky enough, you will be given a list of the most tripe things to do to calm yourself, like going for a walk or taking a bubble bath. That’s it. If they think you might be a risk, they may offer to call back in a few days. This will occur during the times you say NOT to call, and will occur daily, annoying the crap out of you and being a real nuisance.

I am reviewing the organization as a potential volunteer. They helped me when I needed it and I wanted to give back by volunteering. I filled out their application, forgot all about it, and two months later received the most bizarre rejection letter. They could not "offer" me training at this time, and cannot divulge the reasons. Seriously? I volunteered my time for free. I am the one who was offering. Next time try "Thank you for your generous offer to volunteer, but we are short of openings in our training program at this time." They said I could reapply in six months but why would I? It is their loss and it is not like they are going to pay me for the inconvenience. I only bring it up because it tells me something about the culture of the organization. Not very humble considering its stated mission.

It felt like I was talking to Chat GPT more than a real human, but that's probably due to their script? It felt more like false warmth than genuine care.

Don't get a reply back unless saying busy. And that was after messaging help messages, that workers needed to be found.

My friend texted the hotline and we have legit spent 20 minutes laughing and talking about a volunteer? Employer? Called Amrit. Like sorry dude. A for effort but brug,,, we all know it's hot in a sauna ok. Real L my guy real L.

Lovely lady on the phone very polite and understanding a couple for points pointed out on what to do next been doing this since day 1 for over 1 year. first call ever .Crisis team! But seems like another lost cause I’m sorry to say but I don’t think mental health is taken seriously and doctors don’t read letters from specialists phycologists and clinicians psychotherapists . I know it’s a pandemic and nhs is stretched but I’ve been waiting well over 1 year only choice I can’t find Is the internet now is the GMC I’m going to book a appointment citizens advice and ask for them to wright a letter on my behalf with documents as proof! Crisis team they don’t care till you attempt harm or jump of a cliff so so point calling them