CribberryReviews of cribberry.com

Response from CribberryMay 27, 2025

Thank you so much for taking the time to leave a review. We’re truly sorry to hear that your experience didn’t meet your expectations — especially during such a precious and demanding time with a newborn. While we’re grateful you found our customer service helpful, we’re genuinely disappointed to hear that the product arrived in a condition that required extra effort on your end. That’s not the experience we want any of our families to have. Our beds are designed to be safe and baby-friendly straight out of the box, and we take great care to sand each piece multiple times. It’s clear we missed the mark here, and we want to make it right. If you could let us know which parts had splinters, we’d be more than happy to send you properly sanded replacements at no cost — or explore another solution that works better for you. We know how valuable your time is right now, and we never want our products to add stress — only comfort and joy. Your feedback helps us grow, and we’d love the chance to turn this around for you

Response from CribberryMay 27, 2025

We just wanted to say thank you again for updating your review — it really means a lot to all of us at Cribberry 🙏 We know your experience wasn’t perfect, and we’re truly sorry for the frustration it caused. It’s families like yours — who take the time to share honest feedback — that help us grow and improve. We’ve already started reviewing the instructions, dowel fit, and how we describe the slats based on your experience 💡 For a brand like Cribberry, every single star helps other families know they can trust us — even when things don’t go perfectly. Either way, we’re just really thankful you gave us the chance to follow up and try to make it better. If there’s ever anything more we can do, we’re always here to help 💬

Response from CribberryMay 21, 2025

Your review truly made our day — thank you so much for taking the time to share your experience with us! 😊 We’re so happy to hear that you love your full-size Montessori bed 🛏️ and that our team could support you every step of the way. Your kind words about the craftsmanship, service, and communication mean the world to us — it's exactly what we aim for with every Cribberry family 💛 We’re especially glad we could quickly resolve the spindle and design issue — your trust and thoughtful feedback help us improve and grow 💬🔧 Thanks again for supporting our small business — it means everything to us 🙏 If you ever need anything, we’re always here to help

Response from CribberryMay 19, 2025

Your kind words truly warmed our hearts. We're so grateful to hear that the bed has not only brought comfort to your little one but also made life a bit easier for your family. It means so much to us that you felt supported throughout your experience — we genuinely strive to be there for our customers every step of the way. Thank you for taking the time to share such a thoughtful review and for choosing us. Wishing your family many sweet and restful nights!

Response from CribberryMay 21, 2025

Thank you so much for your kind words and the 5-star review – it truly means the world to us! We're so happy to hear that you're enjoying the floor bed and that it’s bringing comfort to your family. Knowing that our commitment to safety and quality is appreciated makes all the difference. We also truly value your feedback regarding the assembly instructions. You're absolutely right — clear and complete guidance is so important, especially for parents. We're currently working on improving our manuals and plan to include worded instructions to make the process easier in the future. Your insights help us grow, and we’re grateful to have thoughtful customers like you on this journey with us. Thank you again for choosing Cribberry!

Response from CribberryMay 19, 2025

Thank you so much for sharing your experience with us! 🌟 We’re truly honored to be part of such an important milestone for your son. It means the world to hear that he feels safe and comfortable in his new bed, and that it adds a special touch to his room. Your recommendation to other families is incredibly heartwarming and deeply appreciated. If there’s ever anything we can do to continue supporting you and your family, please don’t hesitate to reach out. Sending warm wishes your way! 💛😊

Response from CribberryMay 21, 2025

Thank you so much for your feedback and for choosing Cribberry! We're really happy to hear that you love the size and natural tone of your bed. 🌿 We truly appreciate you pointing out the issue with some of the alignment — we’re constantly working to improve our quality and your note helps us do just that. If there’s anything we can do to make your experience even better, please don’t hesitate to reach out. Your satisfaction means a lot to us. Wishing your family many cozy and joyful moments with the bed!

Response from CribberryMay 18, 2025

Thank you so much for your wonderful review! 🌟 We’re beyond grateful for your kind words and thrilled to hear that you and your little one are enjoying the bed. It means the world to us to know that our design, craftsmanship, and customer service made a positive impact on your experience. We’re committed to ensuring every family feels valued and supported, so it was our pleasure to resolve the issue quickly. Your trust and recommendation inspire us to keep delivering the best quality and service possible. Wishing your family many cozy and happy nights with the new bed! 💛 If there's anything else we can do for you, please let us know.