customer
Jon answered all the questions and it…
Jon answered all the questions and it was very helpful, but he can get wordy and lengthy. I really appreciate his sense of humor, but the bottom line is that I just need the info and I would appreciate him being more concise. He also sometimes misspeaks and then corrects himself....this is VERY confusing for me. Totally human, but hard for my brain to get it all straight. I wish that he would ONLY answer questions that are relevant to the test. He could save the "fluff" or "if you just want to know" info for later if people want to stay. I want facts- anything relevant to the test.




