CreditRepair.com really focuses on their members, offering several incredibly useful customer resources, such as an online dashboard and mobile app. The company states their vision is not solely on one-time repairs, but in helping consumers create a healthier future.
CreditRepair.com (creditrepair.com) has 632 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Caroline
Total scam very helpfull for evidentltd a chance of withdrawing your money the whole creditrepair scam platform is designed to steal your money.
Response from CreditRepair.comJan 9, 2024
Thank you for sharing your frustrations with us. Member satisfaction is something we pride ourselves on. We’re unable to look up your account or discuss specifics online due to confidentiality.
Curvlane
These criminals need to be prosecuted for false advertising. 9 months of 89$ per month and my credit score did not move one point. Stay away from these people they do not care about repairing your credit.
Response from CreditRepair.comJan 9, 2024
We take all comments very seriously. We’re unable to look up your account or discuss specifics online due to confidentiality. Please send us a private message if you would like us to contact you to discuss the situation you’re describing. Thank you.
Kiki L.
This company is a massive scam payed over 5k for no change to my credit score
Response from CreditRepair.comOct 26, 2023
Thank you for sharing your experience. We are sorry to see you did not get the results you were hoping for. We've found that each member has a different credit situation meaning time frames and results can vary, which can be frustrating. We thank you for the opportunity and wish you the best of luck with your credit repair journey.
G M.
Credit Repair did its job. Unfortunately, I had to cancel the service because I moved to a state where they're not licensed. However, my improved credit score made moving a lot easier. When I signed up for Credit Repair a few years ago, my score was 563. When I started looking for a new place to live this past week, my score was 804. I was able to choose exactly where I wanted to live and I moved in immediately after filling out the application in the leasing office. I paid first and last months' rent only without a security deposit and they even waived the application fee. Life is much easier with good credit. If your credit is really bad, I would definitely recommend Credit Repair. They gave me a really good start.
Response from CreditRepair.comOct 20, 2023
Thank you for the kind words. We appreciate you taking the time to leave a recommendation.
N W.
CreditRepair.com is a complete scam. Do NOT use their site or pay for anything! First, when you start services and make your first payment you won't actually be able to log in to their website. It doesn't matter if you try the forgot password feature, that won't work. All you can do is send an e-mail to their support team, but it will take them an entire WEEK to get back to you. After you pay and then wait over a week to actually sign in to their site, you won't actually be able to use anything on the site. To start services, you have to complete a "credit repair game plan," but their site is so dysfunctional that you're not able to actually do that. You'll keep clicking "save" over and over again in a fruitless attempt to do something, but it won't ever work. And of course don't count on their support, because it takes them over a week to respond back. Literally the only thing on their website that works is the payment feature. They make sure they can take your money, but literally nothing else on their site works. And of course you can't cancel online. You have to call their customer service line, which is only open during business hours. Then the actual "credit repair" services they do offer are simply sending letters to creditors asking for proof of the debt, and if no proof is available to remove it. This is something you can actually do on your own for free. So, in summary, CreditRepair.com is a total scam and fraud of a website. DO NOT PAY THEM ANY MONEY. You might as well just set your money on fire.
Response from CreditRepair.comSep 28, 2023
We take all comments very seriously. We’re unable to look up your account or discuss specifics online due to confidentiality. Please send us a private message if you would like us to contact you to discuss the situation you’re describing. Thank you.
Jones F.
Scam you out of money
Response from CreditRepair.comAug 22, 2023
We appreciate you bringing your concerns to us. We would like to understand exactly what you are talking about. Can you please send us a direct message so we can discuss this further with you?
Justin W.
It’s an expensive scam. They don’t do anything you can’t do yourself for free and they make canceling next to impossible, then charge you after you do manage to cancel.
Response from CreditRepair.comAug 8, 2023
Thank you for sharing your frustrations with us. Unfortunately, we are unable to access member accounts over social media due to privacy. We’d be happy to contact you via phone or email to assist you. Can you please provide your contact information for us to get in touch with you?
Stewart B.
I was taken advantage of I was in a situation that in the next 6-12 months I was wanting to apply for a home loan and had one previously for 7 years. Signed up with them in December 2022 and still no change to my score. Had a low credit score that was baggage from my previous relationship of 10 years they advised they would get my score back to good and I would be in a position to get a home loan no problem at all. 7 months into it my score has not moved they want $3500 and I was in dispute with them they advised direct debits would not be taken whilst in dispute yet randomly even twice a week they would try and take money from my account and still do. I went into hospital for an operation and was not in a position to communicate and was short of money they tried turning the entire situation back onto me saying the dispute was due to my financial circumstances and I could not pay. Absolutely terrible operators and there website I could never log into they would advise that they would ring to discuss at 11am then they would call at 2pm and state we tried calling your never available and we don’t have anyone that can talk to you now when I returned three call. Rip off people that take advantage of desperate people wanting to better their lives. Stay away they just offered a $250 reduction to pay my account I am taking this further they have not achieved one thing they promised for in 7 months and there are services out there that are free.
Response from CreditRepair.comJul 10, 2023
The situation you’re describing is not how we operate. We follow all laws regulating the credit repair industry and work hard for all of our members. We are sorry to see you did not get the results you were hoping for. We've found that each member has a different credit situation meaning time frames and results can vary, which can be frustrating. We value your satisfaction and would be happy to contact you to discuss.
