CreditRepair.comReviews of creditrepair.com

4.1632 reviews
Investments & Wealth
Salt Lake City, Utah

CreditRepair.com

About CreditRepair.com

CreditRepair.com really focuses on their members, offering several incredibly useful customer resources, such as an online dashboard and mobile app. The company states their vision is not solely on one-time repairs, but in helping consumers create a healthier future.

CreditRepair.com (creditrepair.com) has 632 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Website: creditrepair.com
Category: Investments & Wealth
Location: Salt Lake City, Utah
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 24% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CreditRepair.com reviews

632 approved reviews, newest moderated first

Hayley B.
Apr 8, 2025
Scam artists
Scam artists, do not deal with this company. They got me good with their promises and now will not let me cancel and have told me I’m liable for over $1000 in charges because I asked to cancel after reading reviews about them online. Absolutely disgusted, they claim to want to help you repair your credit yet they trap you into essentially gaining more debt even if you don’t want their services at all. Disgraceful.
Response from CreditRepair.comApr 22, 2025
Thank you for reaching you. Please remember we are a month-to-month service. It's understandable you may have questions about billing after canceling your service. Rest assured, you'll be charged for the work done up until the cancellation, followed by billing the next month. If you need further assistance, please reach out to us via our website's live chat feature at https://members.creditrepair.com/login or email us at [email protected]. Our credit advisors are here to help.
Jack T.
Dec 3, 2024
Extremely Disappointed
Extremely Disappointed – Poor Service and Misleading Information I signed up for a service with this company in May, but it has been a nightmare. I tried to cancel the service early on, but I was told it required a minimum of 26 weeks before I could do so. Fine, I agreed and specifically instructed them to cancel my service automatically at the end of the 26 weeks. They confirmed this would be done. Fast forward to now—nearly 30 weeks later—and I’m still being charged! I only noticed recently, and this is unacceptable. Their lack of follow-through and accountability is infuriating. How can a company that claims to help with financial matters have such poor internal management and communication? They are quick to take your money but fail to honor basic agreements. I do not recommend this company to anyone. Stay away unless you want to deal with unnecessary stress, false promises, and terrible service.
Response from CreditRepair.comDec 4, 2024
We appreciate you sharing your frustrations with us. Your feedback is important to us, and we want to assure you that we operate within the bounds of all regulations governing the credit repair industry. We're committed to providing exceptional service to all our members. We do not require a minimal time of service usage before you may cancel. You may cancel at anytime. We genuinely want to address your concerns and better understand your perspective. Please reach out to us directly if you need further assistance handling your concerns.
aidoong A.
Sep 27, 2024
These people are bunch of thieves
These people are bunch of thieves. Do not trust them at alll.
Response from CreditRepair.comSep 27, 2024
Your privacy is important to us, and we're unable to access member accounts through social media channels. To better assist you, please provide your contact information, and we'll reach out to you via phone or email. Thank you for your understanding and cooperation.
Kim
Aug 24, 2024
This company cannot be trusted
Please pay attention to this company. This company says they will help you. In fact, they charge a fee. Then their customer service is very rude. they won't let you cancel, they will ask you to pay . They come to you every week. Please do not share your personal information with this company. They will do anything with your information. If you generally pay this money, these things will never end.
Response from CreditRepair.comAug 27, 2024
We appreciate your comment and the opportunity to assist you further. To discuss your situation and explore your options, please visit our website, and utilize our live chat feature. One of our knowledgeable credit advisors will be available to assist you promptly. Thank you for your feedback, as it helps us continually improve our services. Please reach out to us via our website's live chat feature at https://members.creditrepair.com/login, and one of our credit advisors will be happy to assist you promptly!
Tobi J.
Jul 2, 2024
Help they want 3000 dollars to try and…
Help they want 3000 dollars to try and fix 2 things ....its a scam yea
Response from CreditRepair.comJul 2, 2024
Your feedback is important to us, and we want to assure you that we operate within the bounds of all regulations governing the credit repair industry. We're committed to providing exceptional service to all our members. If you'd like to discuss your situation further, please let us know, and we'll be happy to reach out to you.
Alyssa J.
Jun 10, 2024
Do not use this website
Do not use this website. I I tried out the free trial, didn’t like it and canceled it way before the trial was up even canceled my account. They are still charging my card for random amounts. Had to get my bank to block them because they can’t “find my account”
Response from CreditRepair.comJun 10, 2024
Thank you for reaching out to us with your concerns. We genuinely want to address them and better understand your perspective. To ensure we can assist you effectively, could you please send us a direct message? We're here to listen and work towards a resolution together.
Tinotenda M.
Jun 7, 2024
So pushy, rude and lack of proffessionalism
Terrence was so rude on the phone after I told him I did not want to join because the online review are not good. He then told me that my credit score is not good either. Lack of proffessionalism
Response from CreditRepair.comJun 10, 2024
We appreciate you sharing your frustrations with us. Member satisfaction is paramount, and we take your concerns seriously. To ensure your privacy, we're unable to discuss specific account details online. Would you like us to arrange for a representative to contact you directly to address your concerns? Thank you for your understanding.
Leonie J.
Apr 7, 2024
Taken advantage of when I needed help
How can a company like this exist. I contacted them as I couldn't work out why my credit rating was low on 2 of the credit rating sites. They look at it and came back and said they could help me. It is over 6 months now & they have change nothing. I rang them earlier on as I was concern they were acting on problems from nearly 20 years ago with no success. The money is still be taken out, but I can't access the information on the site that they said I could. No contact from the company for months. I will be contacting ACCC
Response from CreditRepair.comApr 10, 2024
Thank you for sharing your frustrations with us. We follow all laws regulating the credit repair industry and work hard for all our members. We value your satisfaction and would be happy to contact you to discuss.

CreditRepair.comReviews of creditrepair.com

About CreditRepair.com

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Scam artists

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Help they want 3000 dollars to try and…

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About CreditRepair.com

About these reviews

More in Investments & Wealth, Utah

United Financial Freedom

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CreditRepair.com reviews

Scam artists

Extremely Disappointed

These people are bunch of thieves

This company cannot be trusted

Help they want 3000 dollars to try and…

Do not use this website

So pushy, rude and lack of proffessionalism

Taken advantage of when I needed help