DANA J.
Not a good experience
I had a disputed charge with Verizon wireless which was adversely affecting my credit score. As I was not sure how to navigate the situation I hired creditrepair.com to take care of it for me. I spent 6 months and $700 with them. During that time I contacted them twice and did everything that they suggested. My credit score never budged an inch. An attorney friend of mine suggested I contact the FCC to file a complaint with Verizon to expedite resolving the matter. Verizon contacted me within 3 days and we had the entire matter settled within two weeks. It seems to me that creditrepair.com should have known how to resolve the matter quickly. For me, saying creditrepair.com was a disappointment would be a kind way of saying I wasted $700 in 6 months for zero. I'm sure they must provide some benefit to someone or they wouldn't be in business but it certainly wasn't my experience. Far from it.
Response from CreditRepair.comDec 19, 2022
Thank you for sharing your experience. We are sorry to see you did not get the results you were hoping for. We've found that each member has a different credit situation meaning time frames and results can vary, which can be frustrating. We thank you for the opportunity and wish you the best of luck with your credit repair journey.



