Tanya G.
I ENDED UP PAYING THEM TWO TIMES IN…
I ENDED UP PAYING THEM TWO TIMES IN MARCH THIS YEAR DIDN'T REALIZE THEY WERE GOING TO STEAL MONEY EVERY TWO WEEKS THEY HAVE MY ACCOUNT CLOSED AND TRIED TO SAY I WANTED IT CLOSED BUT EVEN WITH A CLOSED ACCOUNT THEY TOOK THE MONEY THEY OFFERED TO PAY ME BACK ONE PAYMENT AND I TOLD THEM I WANTED BOTH PAYMENTS BACK SINCE I CAN'T GET A CASH ADVANCE BECAUSE THEY CLOSED THE ACCOUNT AND THINK THEY ARE STILL ENTITLED TO MY MONEY
Response from Credit GenieMar 26, 2026
We’re sorry for the frustration with multiple charges and your account status. That’s not the experience we want for you. Please contact us at support.creditgenie.com so we can review your account and work toward a resolution. —Catherine, Credit Genie Support




