Laurie C.
I received a cash advance which cost me…
I received a cash advance which cost me $9.99. That does not bother me because I paid for the instant advance to my account. I paid off the advance. Now I am trying to get another advance, and all I get is the circle of death. I just wanted to know how much I qualified for, but I cannot get into the advance area.
Response from Credit GenieJul 22, 2024
Hello, Thank you for using Credit Genie for your financial solutions. We apologize that you are experiencing technical difficulties. Here are a few steps that might help resolve this issue: - Clear Cache and Cookies: Sometimes, clearing your browser's cache and cookies can help resolve loading issues. -Update the App: Make sure you are using the latest version of our app. If not, please update it from your app store. Please let us know if you have tried these steps and the issue persists. We are here to help you. In the meantime, we can escalate your issue to our technical team to ensure it gets resolved promptly. Click here to submit an official customer service response: https://creditgenie.zendesk.com/hc/en-us/requests/new. Credit Genie Support