Valerie R.
The good reviews are fake
The good reviews are fake! This app is a FRAUD! As most customers state they will allow you into the app one time to request and advance. Once you request that advance they will LOCK YOU OUT and will not allow you to pay them back but they will keep attempting to take $9.99 monthly fees every month but I blocked their ass from accessing my account. They are FRAUDULENT!!!!!! DO NOT BELIEVE ANY OF THE GOOD REVIEWS BECAUSE THEY ARE ALL FAKE AS WELL!!!!!!!! Their app needs to be SHUT THE F*** DOWN AND COMPANY DESERVES A CLASS ACTION LAWSUIT!
Response from Credit GenieMay 20, 2026
We’re sorry for the frustration and understand your concerns. We take account access and billing issues seriously and would like the opportunity to review your experience directly. Please contact us at support.creditgenie.com so we can investigate and assist further. —Catherine, Credit Genie Support




