Credit Genie Reviews | Read Customer Reviews of creditgenie.com

Credit GenieReviews of creditgenie.com

3.5821 reviews
Investments & Wealth
3411 Silverside Rd, Ste 104, Wilmington, Delaware

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Credit Genie

About Credit Genie

Improve your financial health with breakthrough financial tools and services from Credit Genie.GET A CASH BOOST UP TO $100: We all can use a little boost from time to time. With Credit Genie, you can access up to $100 with no interest and no credit check.OVERDRAFT ALERTS: Get alerts when your account is at risk of being over-drafted, so you can avoid expensive overdraft fees.TRACK YOUR SPENDING: Use the Credit Genie app to understand how you are spending your money, so you can take control of your financesManage Your Expenses: We've partnered with the nation's largest and most-trusted providers to help manage your bills and slash your expenses.

Credit Genie (creditgenie.com) has 821 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: creditgenie.com
Website: creditgenie.com
Category: Investments & Wealth
Location: Wilmington, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Credit Genie reviews

Showing 257 reviews with 1 star · Clear filters

dee B.
Jul 25, 2026
This company is a scam
This company is a scam! They deleted my account and continued to charge me a $9.99 monthly fee. And won't let me cancel it! Even though I don't have an account. Stay away from them. They are a fraudulent company
Response from Credit GenieJul 29, 2026
Thanks for sharing your concern. Credit Genie is a legitimate company and we take these matters seriously. Please contact us at support.creditgenie.com so we can review your account, stop any unwanted charges, and help resolve this. —Credit Genie Support
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Josh E.
Jul 23, 2026
I don’t have enough miney account to…
I don’t have enough miney account to pay and i want this fee to stop leaving an basically empty account
Response from Credit GenieJul 24, 2026
We’re sorry for the stress this has caused. Deleting the app doesn’t stop charges—disconnect your bank in the app’s “Settings” to end fees. Please contact us at support.creditgenie.com so we can review your account and help stop any ongoing charges. — Credit Genie Support
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Rachelle R.
Jul 23, 2026
Borrowed $100
Borrowed $100. Instead of paying back $114.99 they instead decided they can take out $229.98 from me. Ended up being overcharged and they won’t fix their mistake. Never again will I want to use their services.
Response from Credit GenieJul 23, 2026
We’re sorry for the frustration—this doesn’t sound right. We can’t review charges publicly, but our team will investigate and help. —Credit Genie Support
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Jason T.
Jul 20, 2026
Trash site charges additional fees then…
Trash site charges additional fees then takes longer to refund now I’m banned and no clue why terrible business ethics
Response from Credit GenieJul 20, 2026
We’re sorry for the frustration. We want to look into the fees, refund timing, and why your account was disabled. Please contact us at support.creditgenie.com so we can review your account and help resolve this. —Credit Genie Support
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ROBBIE D.
Jul 10, 2026
I paid for the instant service and…
I paid for the instant service and still and it took them a day to send it to me. Complete RIP OFF!!!
Response from Credit GenieJul 15, 2026
We’re sorry for the frustration and understand your concerns about the timing of your transfer after selecting instant service. We’d like to review what happened and help address your concerns. Please contact us at support.creditgenie.com so our team can investigate and assist you directly. —Catherine, Credit Genie Support
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Megan R.
Jul 2, 2026
I wouldn’t even give them one star
I wouldn’t even give them one star, this is a HORRIBLE app. They’ve charged me over $200 multiple times, completely unauthorized. They have no contact number, the dumb chat bot doesn’t do shit, the only way to contact anyone is to submit a message WHICH NEVER GETS A RESPONSE. They’ve now stolen over $500 from me. DO NOT USE THIS APP!!!
Response from Credit GenieJul 9, 2026
We’re sorry for the frustration and want to help. Contact us at support.creditgenie.com so we can review your account and make this right. —Stacey, Credit Genie Support
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Roxanne S.
Jun 30, 2026
Credit Genie is a Scam!!
This Credit Genie charged my card at 1 o'clock in the morning which was my first indication something wasn't right. I tried contacting them and as usual a person with such a heavy accent answered and I couldn't understand him or her. Then I found out its connected to Credit One Bank and online games. I'm so sick of companies like this and their scams! So now I have to cancel my card and wait weeks to get my money back!
Response from Credit GenieJul 2, 2026
We’re sorry for the frustration. Charges are typically linked to an active membership or authorized transaction, and we take concerns about unexpected billing seriously. Please contact support.creditgenie.com so we can review your account and help resolve this. —Catherine, Credit Genie Support
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Anon
Jun 27, 2026
Awful
Awful, too many error, processing is so long the payment would be considered late. 5 days to process from direct withdrawal is insane. It actually takes 5 whole days, sometimes 7. Definitely would not recommend.. it doesn’t help with anything. Loans stay at a standstill very low no matter the amount in your account. Almost no customer service, dates randomly change for withdrawal after already signed up for the withdrawal. It’s one of the worst I’ve tried. Definitely would not recommend. They definitely emailed me to ask me to share my experience.
Response from Credit GenieJun 28, 2026
We’re sorry for the frustration and the experience you described with delays, payment timing, and support. We understand how important reliable processing and clear communication are, and we’d like to review this with you. Please contact us at support.creditgenie.com so we can help. —Catherine, Credit Genie Support
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