Credit Genie Reviews | Read Customer Reviews of creditgenie.com

Credit GenieReviews of creditgenie.com

3.5821 reviews
Investments & Wealth
3411 Silverside Rd, Ste 104, Wilmington, Delaware

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Credit Genie

About Credit Genie

Improve your financial health with breakthrough financial tools and services from Credit Genie.GET A CASH BOOST UP TO $100: We all can use a little boost from time to time. With Credit Genie, you can access up to $100 with no interest and no credit check.OVERDRAFT ALERTS: Get alerts when your account is at risk of being over-drafted, so you can avoid expensive overdraft fees.TRACK YOUR SPENDING: Use the Credit Genie app to understand how you are spending your money, so you can take control of your financesManage Your Expenses: We've partnered with the nation's largest and most-trusted providers to help manage your bills and slash your expenses.

Credit Genie (creditgenie.com) has 821 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: creditgenie.com
Website: creditgenie.com
Category: Investments & Wealth
Location: Wilmington, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Credit Genie reviews

Showing 257 reviews with 1 star · Clear filters

Wendell F.
Feb 27, 2025
False advertisement
This company I would not recommend they advertise. Get your money on the spot and you pay back. What you borrow. Most people use this app because they need money right then and now, but they wanna charge you 14.99 to get it instantly and you pay back 115. If you borrow money please get away from this app
Response from Credit GenieMar 3, 2025
We are sorry you had a negative experience. Your satisfaction is of utmost importance. Please get in touch with us at support.creditgenie.com, and we will be happy to address your concern.
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Mary K.
Feb 21, 2025
Not a good experience using this loan…
Not a good experience using this loan company ! My account keeps getting overcharged . Depart from Credit Genie and grow your money by engaging with the black and white inscription close to my name.
Response from Credit GenieMar 3, 2025
We are sorry you had a negative experience. We use an automated system that reviews your bank account transactions and history to determine if you meet our eligibility guidelines. You can disconnect your bank account directly through the "Settings" tab in the Credit Genie app. which will terminate Credit Genie's services and prevent any additional fees from being charged. Please get in touch with us at support.creditgenie.com where we will be happy to take care of your query.
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Freida H.
Feb 15, 2025
I would give it p stars if I could
I would give it p stars if I could. Beware of this company they will keep on taking $$ out of your account. Highly not recommend
Response from Credit GenieFeb 15, 2025
We're sorry to hear about your experience and genuinely appreciate your feedback. Our priority is your satisfaction, and we're committed to resolving this quickly. To thoroughly review your account, please submit an official customer service request using the following link: https://creditgenie.zendesk.com/hc/en-us/requests/new. In the meantime, you can cancel your Credit Genie subscription and disconnect your bank account by logging into the app, navigating to the Settings tab, and selecting the option to disconnect your account. We apologize for any inconvenience and appreciate your patience as we work to assist you. Credit Genie Support
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Vee C.
Feb 13, 2025
THESE PPL WONT STOP TAKING MONEY OUT OF…
THESE PPL WONT STOP TAKING MONEY OUT OF MY BANK ACCT AFTER I ALREADY DEALT WITH THEM...STAY AWAY
Response from Credit GenieFeb 14, 2025
We are sorry you had a negative experience. Please note deleting the App does not cancel Credit Genie services. You can disconnect your bank account directly through the "Settings" tab in the Credit Genie app. This action will terminate Credit Genie’s services and prevent any additional fees from being charged. Please get in touch with us at support.creditgenie.com where we will be happy to take care of your concern.
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Lee H.
Feb 8, 2025
Horrible service even worse trying to…
Horrible service even worse trying to cancel it. They don't make things easy.
Response from Credit GenieFeb 9, 2025
We are sorry you had a negative experience. Please contact us at support.creditgenie.com where we will be happy to take care of your concern.
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Therese Nicole A.
Feb 6, 2025
Put my money back in my account you’ll…
Put my money back in to my account you never rendered, you never did any services for me. So therefore, I need my money back. This website is a scam and people who are writing all these good reviews there’s nothing but the people that work for the company. They’re not even people that try to work with Credit Genie.. I need my money back. I do not want your services. I have deleted all your information I need my money back I don’t wanna hear nothing about no frustrations. Nothing I need my money back..
Response from Credit GenieFeb 6, 2025
We are sorry you had a negative experience. We use an automated system that reviews your bank account transactions and history to determine if you meet our eligibility guidelines. You can disconnect your bank account directly through the "Settings" tab in the Credit Genie app. which will terminate Credit Genie's services and prevent any additional fees from being charged. Please get in touch with us at support.creditgenie.com where we will be happy to take care of your query.
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Sherry
Jan 15, 2025
Stop taking money out of people's…
Stop taking money out of people's accounts without their knowledge I have never got advance from this company or services yet they have continually taken 3.49 out of my account.STOP IT NOW
Response from Credit GenieJan 17, 2025
We are sorry you had a negative experience. We use an automated system that reviews your bank account transactions and history to determine if you meet our eligibility guidelines. You can disconnect your bank account directly through the "Settings" tab in the Credit Genie app. which will terminate Credit Genie's services and prevent any additional fees from being charged. Please get in touch with us at support.creditgenie.com where we will be happy to take care of your query.
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Rebecca W.
Jan 13, 2025
Poor customer service
I thought that they were going to be an awesome company but I had a problem with the bank and all of a sudden I've tried to get a hold of them social media with their submit request they will not contact me back for nothing very disappointed,
Response from Credit GenieJan 13, 2025
We are sorry you had a negative experience. Please contact us at support.creditgenie.com where we will be happy to take care of your concern.
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