Nicole O.
Deceptive and misleading..be cautious ⚠️
I have a bank account and receive deposits. The process claims to be easy and no credit check. It did not take long to input my info and connect my bank. I got timed out because I could not locate my bank card. I found it and went to apply and was denied due to bank being less than 3 months when I have had for 7 years and it said no direct deposits were made which they were. I chatted with the chat feature which needs to be uninstalled because they repeated the same thing! The chat said something smart in the end. If I have the screenshot I will upload it too! Nothing better be taken out of my account. There is some ridiculous $4.99 bi-weekly fee. People try to get over and take money. I uninstalled the app. Will never use and I don't recommend this to anyone. My friend referred me, but I should have read the reviews first. Horrible and not just because they denied me.
Response from Credit GenieOct 16, 2025
We’re sorry for the frustration and confusion you experienced. Eligibility depends on bank account and direct deposit history, which our system reviews automatically. The $4.99 biweekly fee covers banking connection services and is disclosed upfront. Please contact us at support.creditgenie.com to discuss your case and any charges. —Catherine, Credit Genie Support




