Credit Genie Reviews | Read Customer Reviews of creditgenie.com

Credit GenieReviews of creditgenie.com

3.5821 reviews
Investments & Wealth
3411 Silverside Rd, Ste 104, Wilmington, Delaware

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Credit Genie

About Credit Genie

Improve your financial health with breakthrough financial tools and services from Credit Genie.GET A CASH BOOST UP TO $100: We all can use a little boost from time to time. With Credit Genie, you can access up to $100 with no interest and no credit check.OVERDRAFT ALERTS: Get alerts when your account is at risk of being over-drafted, so you can avoid expensive overdraft fees.TRACK YOUR SPENDING: Use the Credit Genie app to understand how you are spending your money, so you can take control of your financesManage Your Expenses: We've partnered with the nation's largest and most-trusted providers to help manage your bills and slash your expenses.

Credit Genie (creditgenie.com) has 821 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: creditgenie.com
Website: creditgenie.com
Category: Investments & Wealth
Location: Wilmington, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Credit Genie reviews

Showing 257 reviews with 1 star · Clear filters

Artie
Jan 20, 2026
Scum of the earth
Scum of the earth. They say that it's a payday lending app, but they will sneak money out of your account without noise even before your scheduled payday.
Response from Credit GenieJan 22, 2026
We’re sorry for the frustration and concern. Credit Genie is a legitimate company, and all charges are tied to approved advances. Please contact us at support.creditgenie.com so we can review your account and address any unexpected charges directly. —Catherine, Credit Genie Support
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kortiza
Jan 20, 2026
I borrowed from credit Gene on january…
I borrowed from credit Gene on january 2 paid them back january 6th full balance then they took another 75dollars out my account on january 13th and january 16th 75dollars I filled out request support form several of times got no response back it's been 9days and counting don't know what to do go on chat help chat they suppose to contact you in 24 hrs nothing just email with a number saying they will contact you within 24hrs it's more like 24 days horrible contact no connection of communication what so ever so tomorrow I have to go to my bank to see if I can get my money back hopefully they have better luck then me SOS
Response from Credit GenieJan 22, 2026
We’re very sorry this happened—that’s incredibly stressful and not okay. Please contact us at support.creditgenie.com so we can urgently review the charges and your account. Disconnecting your bank in the app can stop future fees. We want to help make this right. —Catherine, Credit Genie Support
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Ross H.
Jan 16, 2026
I tried to access my account,and keep…
I tried to access my account,and keep getting per terms and agreement,my account is blocked.I never even used this account before.Its like you ve black listed me for nothing.
Response from Credit GenieJan 22, 2026
We’re sorry for the frustration—that’s not the experience we want. Please make sure you’re using the latest version of the app. If your account still appears blocked, contact us at support.creditgenie.com so we can review your account and help directly. —Catherine, Credit Genie Support
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Dawn M.
Jan 10, 2026
I would like to give you a 5 star…
I would like to give you a 5 star rating but for the last week I can login but all I get is your terms and conditions and I can't even agree to that I wish you would fix the issue and by the way I sure hope you're not taking my subscription payment because of your app not working properly
Response from Credit GenieJan 12, 2026
We’re sorry for the trouble—that’s frustrating, especially when you want to leave a positive review. Please make sure you’re using the latest version of the app. Subscription fees only apply while a bank is connected. Contact us at support.creditgenie.com so we can help resolve this. —Catherine, Credit Genie Support
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Tiyonna C.
Dec 30, 2025
Don’t use this app
Worst experience with this company. Requested a cash boost because it was my first time trying it out. It said it “deposited” into my account which it did not and they can see and track all transactions in your account so it can easily be verified. When I reached out for help it is simply like talking to a brick wall. If I could give zero stars I would.
Response from Credit GenieDec 30, 2025
We’re really sorry you had this experience—that’s not what we want for anyone. If a deposit shows as completed but wasn’t received, we can review the transaction details with you. Please contact us at support.creditgenie.com so we can look into this directly and help resolve it. —Catherine, Credit Genie Support
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Dan
Dec 27, 2025
I don't know how or why they got my…
I don't know how or why they got my number, but this morning I started receiving texts from them with a code. Who the hell are they to use my private number without prior acceptance? Something's not right.
Response from Credit GenieDec 28, 2025
We’re sorry for the confusion—that would be concerning. Those codes are typically sent when someone enters a phone number during sign-up or login, but we understand how unexpected messages can feel unsettling. Please contact us at support.creditgenie.com so we can review this and help resolve it. —Catherine, Credit Genie Support
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Netta
Dec 24, 2025
The worst ever this cash advance is…
The worst ever this cash advance is trash
Response from Credit GenieDec 28, 2025
We’re sorry your experience hasn’t been good. Please contact us at support.creditgenie.com so we can help resolve any issues directly and improve your experience. —Catherine, Credit Genie Support
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Fanny m Garcia J.
Dec 15, 2025
No puedo entrar en mi usuario necesito…
No puedo entrar en mi usuario necesito ayuda. Al día de hoy 15 diciembre aun sigue la aplicación bloqueada
Response from Credit GenieDec 15, 2025
Lamentamos que no puedas acceder a tu cuenta. Asegúrate de tener la última versión de la app y contacta con nosotros en support.creditgenie.com para que podamos ayudarte a iniciar sesión lo antes posible. —Catherine, Credit Genie Support
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