CreditFix is a nationwide consumer advocacy firm dedicated to removing inaccurate and outdated information from credit reports to build consumer credit.
CreditFix (creditfix.com) has 272 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
Also known as
creditfix.com
Website
creditfix.com
Category
Credit & Debt Services
Location
Salt Lake City, Utah
Listed on Five Star Index
2026
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Latest
Most recent review: July 2026.
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THEY WILL SCAM YOU.. SET YOU UP ALL NICE WITH PAYMEMT PLAN THEN TRIPLE IT.
I have just got off the phone with Hannover. Credit fix. After 3 years of paying 90 pound a month into my iva I feel I was scammed into, I have just been told I now need to pay 300 a month, all that has changed is annual pay increase in line with cost of living. I've been worried about this happening after hearing other horror stories. Absolutely back to square one after paying over 3.5k, they will just terminate my iva.. do not even think about getting an iva with these.
SB
Sandra B.
Not a good experience
Not a good experience ! The overall process with pay is not great and cannot be stated in the same dimension with TREATY,
Hassle free and good pay .
PH
Pete H.
Following a nightmare of debt!
Following a nightmare of debt, I reached Sanctuary. Professional advice, courtesy, and above all, the chance to talk to someone who clearly understood my predicament. I had struggles managing arrangements with creditors, threatening calls and so on. At last, a company that not only understood my situation, but made no judgement or criticism of my failures. I entered the IVA in 2020, and have now completed with my final payment in June 2025. I am now free of debt, and the relief that this brings is the most amazing feeling of freedom and the establishment of self respect. Throughout, I had support. I had no issues with compliance, the payments were affordable, and I was able to follow all my obligations as required. Today, ( for the first time in 5 years ) I am planning a holiday! The staff that I have dealt with have been extremely supportive. I have experienced none of the negative comments posted by some others. My experience has been positive, and the only point I would make is this. It is a matter of willingness to comply with the rules that makes your pathway straight forward and trouble free. An IVA is not a free ride and requires a comittment to succeed. My thanks to the Team ( all of them )
SE
Scott E.
Wish there was a minus stars
Wish there was a minus stars, they claim to be there to help but never are. Chances are you’ll never actually be able to get hold of them and if you are lucky enough to get answered they hang up. Also you agree to a repayment price and they will always take more than the agreed amount
Avoid Avoid Avoid!
MA
marc
absolutely shocking company currently…
absolutely shocking company currently in an iva due to end march 26 i owe 2k in arrears phoned them up to try and cone up an arrangement to clear them got told id have to pay it over 3 month which worked out at 770 pound a month they wanted to put me in further debt while i was already in debt cant wait for it all to be o dr
SY
Syed
Initially was chased every few days…
Initially was chased every few days about getting an IVA and going through options. Decided to proceed with the IVA. In May I get a letter saying it’s been accepted.
I give them my bank details. They said extra payment at end as I gave it late. Which I accepted. Cancelled my Dd to creditors and find out it was never accepted. Trying to call and keep getting passed around and hung up on. When I got through asked to speak to a manager they said ohh it’s because is was driving and they couldn’t get me back. Well that’s bullshit I was on the side of the road. Not driving. Bad company don’t go with it.
DA
Dalligan
Creditfix Vanished
After completing my IVA with Creditfix, I thought it was all done and dusted. I then still had two creditors chasing me (effecting my credit score), I tried to contact Creditfix recently by email multiple times, only for them to be ignored. I have had to resolve this issue separately with the creditors due to Creditfix vanishing into thin air. Stay well away from these if you are in financial trouble and go elsewhere. Communication is woeful!!!!!
JW
John W.
Avoid at all cost
I’ve had an iva with creditfix since 2021. After repeated phone calls that never get picked up and email that take weeks to get answered, I finally got a statement of what I’ve paid. To my shock, of the nearly £2.7k less than £150 has been paid to my creditors. Creditfix have stated that they took the rest for “administration costs” which is BS. I’ve now cancelled all payments to them and because of that, they’ve been blowing up my phone daily. Surprising their phones work when they want something, eh