CreditFixReviews of creditfix.com

At first I gave this company a good review but since then I’ve changed my mind. No communication with this company and do not contact you to tell you the outcome of any meetings. I’ve had to try and phone them on several occasions and kept getting told someone will phone you back which they never do nor do they reply to emails. I’m owed a refund which was meant to be refunded with 5 working days, I did not receive it and after phoning them was told it wasn’t on the system. A useless company that will pretend to help you if they are receiving money from you.

Shocking disingenuous company, nothing more than debt collectors with the sole concern being their next payment. Don't waste your time with these sad pathetic excuses for human beings. They will lie to you, tell you that creditors will not contact you well I've had nonstop contact with mine. They tell you what you want to hear. It was a big mistake asking this lot of cowboys for help. I've been under more stress with them than when I was in debt.

If you send money thru cash app please call customer service at 1.855.351.2274, please do not send BitCoin you will not get a refund and it can not be traced. This is not a company just a guy that need money and will use anyone to get it ! ( Roy ) not a real name with 3 phone numbers and a bogus website. DO NOT USE THIS PERSON.... ( WARNING ) ( FRAUD )....

More problems again with Creditfix, fobbed of from pillar to post as usual when you contact them. A dispute over the total they say I owe, which has suddenly gone up and nobody will give me the answer why. I asked to be put through to Sam Warburton but nobody will do this. Just want a straight answer not all the rubbish the advisors keep spouting. If anybody is thinking of taking an iva through these don't as they're very helpful at the beginning but then the care for the customer vanishes. Been a nightmare since I've been with them.

When I first signed with this company they were really good. They also told me to write a good review! But I've just had the most vile woman on the phone because my payment is a couple of days late as I get paid every last Friday. She demanded that I send her my payslip to prove that I get paid on Friday and was insisting that I make some kind of payment today even though I pay them tomorrow! I told her I'd rather just pay tomorrow in full and she insisted that it was "for my best interest" that I make some sort of payment today. I told her I only have £20 left in my account and I'd rather pay in full tomorrow and she actually said: it's 4.10pm and you get paid tomorrow, what could you possibly need that £20 for... absolutely vile and reduced me to tears on the phone. Then demanded an explanation as to why my payment was late and then proceed to insinuate I was lying about my reason. Absolutely vile customer service. You should be ashamed of yourselves. Everyone has a different reason for debt. It's not always black and white. It's even worse with the current cost of living that they haven't even accounted for...

Horrible company feel like i have been scammed and robbed. They do not do there job properly, they constantly lie and make promises to there customers i have been waiting for a update for two months calling every couple of days. They promise the team will get back to me but never do. I advice you to USE another company go bankrupt or work out another means for your situation PLEASE DO NOT USE THEM. I have payed this company over £1000 and debts i have put into a IVA have not been payed. And my creditors have now attached direct to my earnings do not use them.

They have made many, many administrative errors in the past year. We updated them with our incomings and outgoings & because of their SEVERAL errors we were unable to pay off the IVA early - despite them telling us the lump sum was accepted. Absolute joke of a company.

Absolute JOKE! Little to no respect. Promises of getting your case sorted and that you'll receive a phone call and emails and yet they never get back to you. Called up in regards to our case needing a letter of approval and 4 weeks later still waiting. With calling every other day and being promised that it's all sorted and we will be receiving the letter needed in a couple of hours, nothing ever shows up. Then they stop noting things down on your file so there's no record unless they find your call recording. And to top it all off they have expectations of you paying more then your debt total, expecting for you to pay more each year upon review (I was asked to pay over £400 more a month on my first review which was no where near affordable) but even if you increase your payments you're still expected to pay for the full term of your contract. Please be aware that your creditors accept a total affordable per month to clear debt. You are NOT obliged to increase your repayments. Especially if they're not affordable to you. After asking why I would be paying more which cleared my debt and then some but yet wouldn't lower my time or repayment, their response was that my money is to compensate. When i asked what my (extra) money was compensating I was told it was all within my agreement and I had signed it. Upon going through the agreement, there was no mention on having to increase per year to compensate.