Caroline J.
Soul destroying 😔
I can hand on my heart say that dealing with Creditfix has been one of the most depressing , stressful and frustrating experiences I have ever had with a company. Due to being diagnosed with cancer I subsequently received a critical illness insurance payout which meant I would need to settle my Iva early. After obtaining a settlement figure, this included statutory interest on top of all the debt and the fees for setting up and running the Iva. I may add this was not something that was ever explained would be the case when I initially set up the Iva. To top it of Creditfix have included a £1,000.00 debt that was not in my name when I took out the Iva and I am having a nightmare trying to get Creditfix to accept this is not my debt, almost to the point that I feel they are intentionally acting fraudulently playing on my vulnerability. At a time when I am having chemo-radiation on a daily basis, I am just after a resolution from Creditfix to settle my Iva fairly, so I have a clear picture of the funds available to spend on additional treatment and day to day necessities. Creditfix really have made me feel extremely depressed and hopeless at a time I already feel down 😔.




