Jim A.
CAC staff are the most friendly
CAC staff are the most friendly, knowledgeable patient and kind staff among the lenders i deal with. And they are available!!! No phone tag. Head and shoulders above everyone else.

At Credit Acceptance, we believe in driving possibility for everyone. We were founded by a dealer for dealers, and our mission is to help independent and franchise dealers say yes to every customer. We do that by providing financing solutions that allow dealers to sell more vehicles, regardless of a customer’s credit history.As a leading subprime indirect auto financer, we empower dealers to offer financing to credit-challenged customers while expanding their business opportunities. We understand the challenges dealerships face in securing subprime auto financing, which is why we offer one of the best financing options for independent car dealerships. With fast approvals in 30 seconds or less, same-day funding, and full-spectrum financing options, we make it easier for dealers to secure financing for all types of customers while improving cash flow and operations.Our program helps dealers attract more subprime auto customers, generate repeat and referral business, and strengthen their bottom line. We also report to all three major credit bureaus, giving customers a chance to improve their credit while driving dealership success.Join the Credit Acceptance network today and unlock more financing opportunities for your dealership!
Credit Acceptance for Dealers (creditacceptance.com) has 586 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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586 approved reviews, newest moderated first
Jim A.
CAC staff are the most friendly, knowledgeable patient and kind staff among the lenders i deal with. And they are available!!! No phone tag. Head and shoulders above everyone else.
ROBERT Z.
Awesome ability to meet my less than perfect Credit needs for auto financing. Great product and awesome system.
Joe
Credit Acceptance is a great asset to my business. It’s so wonderful to be able to tell every customer that they’re approved, regardless of their credit history.
David A.
Great company to do business with. We’ve been a Credit Acceptance Dealer since 2005. Have closed over 75 pools. Thanks Credit Acceptance.
customer
My rep Mike Ficarra is THE BEST! He’s why we use credit acceptance.
Pat V.
the problem we are having with cac is since june of 2025 we have been trying to get our free credit reports you offer turned on the rep megan has talked to her boss about this no less the 15 times her boss has talked to his boss to turn on our bureaus that every dealer has ....i just keep getting told the are working on it ........i think by now they have decided not to do anything so i guess we have to keep living without the free bureaus cac offers very sad customer service sorry to say .........
Response from Credit Acceptance for DealersMay 14, 2026
Hi Pat - thank you for your feedback. We’re sorry to hear about your experience. Someone from our team will be reaching out to learn more and help address your concerns.
donna A.
Great finance company. super quick to get the pre=approvals done. Fast funding.
David
Easy financing opportunities for our customers, decisions are made in a timely manner after submitting documents. Quick funding available within 24 to 48hrs. Great to work with.