Credit Acceptance for DealersReviews of creditacceptance.com

If the customer has an i-9 and they are getting a pay check and they have a check stub then they should be considered a w2 not a 1099

This company has been sued in 34 states. They charge 26.99 percent. They are relentless about getting their money. They will take you to court. Evil company.

Unenrolled due to a salesman, they decided who I was able to employ even when this person didn't touch CAC. THIS CAUSED MY BUSINESS A LOT OF MONEY, TIME, AND RESOURCES. My top 2 performing employees were forcibly let go. When mentioning bringing one back I was told credit acceptance cannot tell me who I can employ as long as their name was not on any deals and they do not touch CAC deals. So this person was brought back as BDC and my funding was pulled faster that I could blink. No unfortunate response, no email regarding reasoning for getting turned off, no clarification as to why even after being told staffing doesn't make the decision, only who uses the financing programing did... This abrupt cancellation of contract made me ultimately decide to close my car lot down as CAC is the major lender in the area and getting another funding company is a lengthy process.

USE SOMEONE ELSE

Fees are outrageous, funding is a nightmare. Our rep wasn’t the greatest.

PAYMENT SHOULD BE 30 DAYS IN ROUTE ONE, NOT 29. IT IS ALSO A PAIN TO GET EVERYTHING TO YOUR STANDARDS WHEN THERE HAS BEEN NO COMMUNICATION. HARDEST BANK BY FAR TO CONTRACT WITH

Route One e-contracting is not easy to use. It is nothing like the other banks

no one ever got back to me on a fix why i can't get into resources like i have been able to for the last 10 years.