Credit Acceptance for DealersReviews of creditacceptance.com

My CAC rep is awesome!

APR AND VALUE OF THE CAR WESTLAKE ALWAYS BEAT YOUR NET CHECK BY 1K OR MORE WITHOUT VSC

Credit Acceptance has got it down to a science - and should have a 5 star review. What I sometimes have a problem with - however - is the review process by human funding teams. There isn't a lot of transparency as a dealership to know *exactly* what each individual reviewer in funding is looking for. Example: The other day I had a stipulation for "Proof of Checking". (Very simple, its the same on every submission and not my first rodeo on proof of checking). My customer had a Chime Checking account but didnt use it often. I said, "No problem, just gotta prove you have it - print the last months bank statement". I sent in her "PROOF OF CHECKING" - her last months statement from Chime Checking, and the particular funding team member did not clear the stipulation. The refusal to clear was returned with "Needs to show usage.".... that's where things become a pain. Its dependent on which particular human I have reviewing stips and if they are on a power trip that day, feeling generous, etc. But as a dealer what am I supposed to think? I've spent hours trying to put this deal together and go through you guys and you wont even be clear with what stipulations I need. Do I need "Proof of checking" as requested, or "Proof of usage?.... a certain amount of transactions on a proven checking account?". If you have rules for it just say so, so I can avoid wasted time. OR if your rule is simply to have a checking account, then why is your funding member making my job more difficult than it should be? That was one example - but I've had surprises other times just based on the dice roll of which person looks at my approval any given day.

Everything's okay but I'm not sure if we got our check last month. I thought we were definitely in the green if anybody could respond to that. Thanks again!

VERY EASY TO NAVIGATE AND FIND WHAT I NEED

PAYMENT SHOULD BE 30 DAYS IN ROUTE ONE, NOT 29. IT IS ALSO A PAIN TO GET EVERYTHING TO YOUR STANDARDS WHEN THERE HAS BEEN NO COMMUNICATION. HARDEST BANK BY FAR TO CONTRACT WITH

Quick decision and quick funding

The people are great to work with