CreativewebsmithReviews of creativewebsmith.com

Avoid this company at all costs! This company can best help people trying to start up an ecommerce website, by closing their doors. I was supposed to get a website on the shopify platform WITH wordpress plugins. Instead, I got a wordpress website that I couldn't even sign into my back office on, unless I used the pre-set login password and username credentials, of one of their web creators. I wanted to change my password so they could not get into the admin page without my permission. I was told I had to use theirs. Meanwhile, $6,000 later, my website went down and I was told that My site had been hacked, and they then tried to sell me "protection". I totally believe that they shut it down, to try and sell me that protection. Also there were some items that I paid for which I never received. I paid over $600 for advertisement videos that were supposed to be on my social media channels. They did advertise for me on social media, but I was supposed to receive three videos which I could put on my social media platforms myself. After telling them that I did not receive them, they made them up and sent them to me via email and when I opened it up these videos absolutely had nothing at all to do with my website or the items that I was selling. I could name several other issues with them but that's enough for now. They push and push their products and I was even told it I absolutely needed several things that I found out later I didn't even need, plus the fact that they put me on a WordPress platform which I did not want from the beginning. Very bad experience, and now have a website that won'twork!

These guys are scam artists. I contacted them in Nov. 23, to build a custom website for my E-store. They spent more time that first month trying to upsell me services. Sometimes hours would be wasted with upselling rather than website building. I paid them over $3,700.00....$702.00 was charged to my account without my approval. When I asked them for a refund they told me it would come in 7-10 days. It took repeated emails and calls to finally get that back, almost 2 months later. I was slingshotted to many different web designers over the past 6 months, getting hardly anything down. The "custom" website I thought I was getting, was just a template they used. 6 months later, the original template was still there and still not changed according to my instructions. They did do some work on the site and put down 9 of 26 products I sent them and had confirmation they received them. Finally, with no response from them, either by email or phone calls, nothing was done to the web site for over a month, fromm March 8th, 2024 to present day. I finally emailed that i wanted the guaranteed full refund and I was not going to use their services anymore as I needed my E-store up and running months ago. They had told me at first the site would be up and running in a month-month and a half. They refunded me only a portion of the money and owe me over $1,500.00 yet. If you call their number it would always go to voicemail for a "Jay Bradley". Another person that knows a friend in Orlando, Fl, sent him to check out their address and stated there is nothing there. Many reviews say they are great but it was found out that the good reviews were posted by employees of Websmith. There are also reviews of people having the same experience that I had, upselling, no product finished, lost money and no web sites produced. They are a total scam, always shaking your hand while pissing on your head. They need to be stopped before they scam more money from other unsuspecting folks

Do you like talking with foreigners? Being contacted after you leave the office so that you can’t accomplish anything? This India based designer is for you! Perks include nickel and diming you for options that weren’t discussed, not completing tasks in a timely fashion, losing content you spend hours on, dismissive comments regarding how it’s not their fault, and just being blatantly ignored for weeks at a time. Terrible, take my terrible experience aa a warning and Hire someone in the USA.

Communication was poor. I was told my website was done and I still don’t have a functioning site. They scheduled calls and didn’t follow through. I’m so frustrated!!! I promoted a launch that didn’t happen. How embarrassing and unprofessional! Then I was asked to leave a review before the site was done. I pray they make things right. My $350 website turned into thousands of dollars that wasn’t mentioned in the beginning. There was a much easier and less costly way to get this done.

I worked close with Addy to bring my website to life. His responses were prompt and he was quick to make all requested updates to the site. 10/10 experience.

My experience working with Jasper has been great. He is very cordial and very helpful. He guide me trough every step on this process. Im very thankful for his work.

Addy was a great help. Always listened to my needs and was able to convert my thoughts into what I wanted on the website.

Addy & Zephyr were patient and did a great job with our web site.