Helena P.
Ignoring emails requesting return
Wish I would’ve gone on here prior to placing an order. I placed an order on 18 December which then arrived about two weeks later. I have since 31 December (two weeks now) tried to initiate a return (on the website it says that you have to contact them to do it), but there has been no reply from customer service to do so. I am thus unable to do the return and get a refund, even though the website states that you can.


