Crafty by Numbers Reviews | Read Customer Reviews of craftybynumbers.com

Crafty by Numbers Reviews | Read Customer Reviews of craftybynumbers.com

Crafty by Numbers reviews

Showing 78 reviews with 1 star · Clear filters

Roman P.
Sep 12, 2024
Read carefully what you order
Read carefully what you order. I got a print (not a painting) that could be ordered for 20 euro but I paid instead 120. This product is totally misleading and overpriced
Response from Crafty by NumbersMay 11, 2025
HI Roman, We apologize for the disappointment you experienced. We understand how important it is for our customers to receive exactly what they expect. Our support team has already reviewed and resolved your case, ensuring your concerns were addressed. If you have any further questions or need any assistance, please don’t hesitate to contact us at [email protected]. We are always here to help and ensure your satisfaction.
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a t E.
Sep 12, 2024
Scam business DO NOT BUY
Scam business. Weeks on from order still not received the package. Shocking service do not buy
Response from Crafty by NumbersMay 11, 2025
Hi Essex, We sincerely apologize for the delay you experienced with your order. Our support team has already reviewed and resolved your case, ensuring your concerns were addressed. If you have any further questions or need assistance, please reach out to us at [email protected]. We are always here to help and ensure your satisfaction.
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Leigh V.
Sep 11, 2024
Terrible Experience.
Terrible color for lines. Pink? Blue is better to see. Terrible, disappointing paint. I tried, but the paint is clumpy and dries practically on contact. I tried thinning with an extender, and no. difference. Terrible paint quality. Absolutely no flow. I've worked with paint for years. I thought this would be fun and make a great gift. So disappointing. I've wasted $100 on 2 paintings. One will go in the garbage and the. other to some unlikely buyer at a charity store.
Response from Crafty by NumbersMay 11, 2025
Hi Leigh, We sincerely apologize for the disappointing experience you had with our paint-by-numbers kit. We understand how important it is for the paints and materials to meet your expectations. Our support team has already reviewed and resolved your case, and we are continuously working to improve the quality of our products. If you have any further questions or need any assistance, please reach out to us at [email protected]. We are always here to help and ensure your satisfaction.
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Leslie O.
Sep 10, 2024
Same issue as many others
Same issue as many others. Paid 35 euros for expedited shipping, and the company is refusing to refund the extra fee after the package is set to arrive weeks late.
Response from Crafty by NumbersMay 11, 2025
Hi Leslie, We apologize for the frustration you experienced regarding the delayed delivery despite paying for expedited shipping. Our support team has already reviewed and resolved your case. While we strive to ensure timely deliveries, delays can sometimes occur due to factors beyond our control. If you have any further questions or need any assistance, please reach out to us at [email protected]. We are always here to help and ensure your satisfaction.
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Julie H.
Sep 9, 2024
Paid extra for expedited shipping time…
Paid extra for expedited shipping time that was not met. Misleading refund policy. Don’t purchase from here use a USA company.
Response from Crafty by NumbersMay 11, 2025
Hi Julie, We apologize for the inconvenience you experienced regarding expedited shipping. Our support team has already reviewed and resolved your case. While we strive to provide fast delivery, delays can occasionally occur due to factors beyond our control. If you have any further questions or need any assistance, please reach out to us at [email protected]. We are always here to help and ensure your satisfaction.
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Kieran
Sep 5, 2024
Scam company
Scam company. Never sent items when claimed did.
Response from Crafty by NumbersMay 11, 2025
Hi Kieran, We sincerely apologize for the confusion you experienced with your order. Our support team has already reviewed and resolved your case, ensuring that your concerns were addressed. If you have any further questions or need assistance, please reach out to us at [email protected]. We are always here to help and ensure your satisfaction.
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Steve
Sep 1, 2024
Abolsute joke of a company
Do yourself a favour and just don't buy from this company. When you email them about the quality of the paint they will do their best to say it’s your problem, you need to purchase a paint mixer (for a paint by numbrs kit!?) then stop responding. These are available for half their prices on websites like Amazon. Avoid these jokers! Edit: see the time between review and reply and draw your own conclusion.
Response from Crafty by NumbersMay 11, 2025
Hi Steve, We apologize for the disappointment you experienced with your paint kit. We understand how important it is for the paint quality to meet your expectations, and our support team has already reviewed and resolved your case. Our goal is to provide a positive experience, and we are continuously working to improve our products. If you have any further questions or need any assistance, please reach out to us at [email protected]. We are always here to help and ensure your satisfaction.
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walter D.
Aug 9, 2024
I asked for a refund for a wrong…
I asked for a refund for a wrong purchase but I didn't receive a reply. And when they replied it was too much
Response from Crafty by NumbersMay 11, 2025
Hi Walter, We apologize for the delay in responding to your refund request. Our support team has already reviewed and resolved your case. We strive to provide timely assistance, and we are working to improve our response times. If you have any further questions or need any assistance, please reach out to us at [email protected]. We are always here to help and ensure your satisfaction.
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