Crafty by Numbers Reviews | Read Customer Reviews of craftybynumbers.com

Crafty by Numbers Reviews | Read Customer Reviews of craftybynumbers.com

Crafty by Numbers reviews

Showing 78 reviews with 1 star · Clear filters

Sandy F.
Dec 26, 2024
We placed our order on the 16th of…
We placed our order on the 16th of December and also paid for express service only to find out after contacting them that in Greece the express service is not available. Yet they gladly accepted the fee. We have requested for refund and they never replied.
Response from Crafty by NumbersMay 11, 2025
Hi Sandy, We apologize for the inconvenience you experienced. We understand how frustrating it can be when expectations are not met. Our support team has already reviewed and resolved your case, including addressing the issue with the express shipping fee. If you have any further questions or concerns, please don’t hesitate to reach out to us at [email protected]. We are always here to help and ensure your satisfaction.
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Jake
Dec 19, 2024
Buyer Beware...
Waited a month to ship only to be notified it was sent but to the wrong address. They even sent a picture of the wrong house. They haven't replied and simply blame the courier company as to wipe their hands clean of responsibility to resolve. Now, they are trying to avoid giving me a refund.
Response from Crafty by NumbersMay 11, 2025
Hi Jake, We apologize for the frustrating experience you had. We understand how concerning it is when an order is delivered to the wrong address. Our support team has already reviewed and resolved your case, ensuring that the issue was properly addressed. If you have any further questions or need any assistance, please don’t hesitate to contact us at [email protected]. We are always here to help and ensure your satisfaction.
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Pedro S.
Dec 18, 2024
I'm waiting for my package 8 days…
I'm waiting for my package 8 days already and 0 info and 0 feedback about it. I've sent an email to them and as for now, no reply was given to me nor updates on the shipment! DON'T BUY HERE
Response from Crafty by NumbersMay 11, 2025
Hi Pedro, We apologize for the delay and any lack of communication you experienced. Our support team has already reviewed and resolved your case, ensuring your concerns were addressed. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We are always here to help and ensure your satisfaction.
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Terry
Dec 18, 2024
Terrible
Terrible, make sure before you order that you are aware of at least a few weeks wait, even with priority shipping, company are based in china
Response from Crafty by NumbersMay 11, 2025
Hi Terry, We apologize for the frustration you experienced. We want to clarify that all orders are shipped directly from our warehouse, and our support team has already reviewed and resolved your case. While we strive for fast delivery, shipping times can vary depending on your location and shipping method selected. If you have any further questions or need assistance, please reach out to us at [email protected]. We are always here to help and ensure your satisfaction.
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Clayton D.
Dec 17, 2024
Do not spend your money
Do not spend your money. Waste of time. The order never arrived. Someone should shut this place down. Good reviews are fake.
Response from Crafty by NumbersMay 11, 2025
Hi Clayton, We sincerely apologize for the frustration you experienced. We assure you that we are a legitimate business committed to customer satisfaction, and our support team has already reviewed and resolved your case. If you have any further questions or need further assistance, please reach out to us at [email protected]. We are always here to help and ensure a positive experience for our customers.
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Sonny
Nov 26, 2024
Complete scam. Most other 5 star reviews are fake.
I’ll keep it civil so you know this is a legitimate review. This is a dishonest business with dishonest practices. Chinese drop shipping company, that pays for a business address here in the US (Delaware) that’s nothing more than a mailbox. Sells cheap, poor quality products for many times the price you can get it elsewhere. Incredibly consumer unfriendly return and cancellation policies (no cancellations or returns, once you get got, you’re stuck). Useless and fake customer service (Rose Mary is not a real person). Do not shop here.
Response from Crafty by NumbersMay 11, 2025
Hi Sonny, We are sorry to hear about your experience. We want to clarify that we are a legitimate business dedicated to providing quality products and customer support. Our support team has already reviewed and resolved your case. While we do ship directly from our warehouse, we strive to ensure a positive experience for all our customers. If you have any further questions or need assistance, please contact us at [email protected]. We are always here to help.
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Ron S.
Sep 27, 2024
I bought a paint by numbers from crafty
I bought a paint by numbers. The tracking is so outdated. It does not give any city name it passes through. It says the company is in Delaware. So why does it show customs in tracking? Delivery was attempted 3 days in a row? Who is Apx mail? It took 3 days for a email reply in which they told me to contact the shipper.They are a horrible company.
Response from Crafty by NumbersMay 11, 2025
Hi Ron, We apologize for the confusion and frustration you experienced with the tracking information. We want to clarify that our support team has already reviewed and resolved your case. While we do our best to ensure smooth and transparent shipping, tracking updates are managed by the courier, and sometimes they may not provide detailed location updates. If you have any further questions or need assistance, please don’t hesitate to contact us at [email protected]. We are always here to help and ensure your satisfaction.
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ANDREW L.
Sep 21, 2024
This is a SCAM
This is a SCAM. Product never arrives, claimed delivered but not, customer service Rose Mary then says reordered, never arrives, False tracking data provided. Worst experience. Scammed by people who do not tell truth and keep money with no product sent. Even asked for refund several times to no avail. Feel very aggrieved, should have read the reviews first - can only assume the rare good ones are either plants or co does ship to odd few to get a good review, but nos don’t lie. Don’t Do It - £70 wasted on an present that never arrived.
Response from Crafty by NumbersMay 11, 2025
Hi Andrew, We sincerely apologize for the experience you had. We understand how frustrating it can be when an order doesn’t arrive as expected. Our support team has already reviewed and resolved your case, ensuring that the issue was properly addressed. Please know that we take customer satisfaction seriously, and we are here to help. If you have any further questions or concerns, please reach out to us at [email protected]. We are always here to assist and ensure your satisfaction.
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