Richard A.
Poor Communication
Ordered product on 11/5 and received an expected ship date of 11/5 implying product was in stock. Checked on status on 11/15 and was told it was "now scheduled to ship 2nd week of December." Received no prior communications to that effect. This was a schedule critical item. I would have ordered from a different source if I had known it was not in stock. Sales representative was a bit sarcastic when I expressed disappointment with the poor order communication.
Response from Craftmaster Hardware, LLCNov 15, 2019
Hi Richard, We apologize for the delay in communication on this. It appears the factory had extended the eta date. Should we keep the item on order? Dan Donohue