Craft KitsuneReviews of craftkitsune.com

Subscription service changed billing date with an hour's notice before I was charged. Completely unacceptable.

Loved getting my box, then a new own took over. On 12/31/23 a email was sent out at midnight Eastern time saying there was changes. Pay increase, and that the payment was get pulled on 1/1/24 for February's box! No notice. I wanted to give her a chance but that was too far.

I got an email at 11 pm Dec 31 that the new billing date would be on the 1st of each month instead of the 11th. The price was increased with no warning as well. So I woke up to a $50 charge on my account this morning. If you question anything about it you are immediately blocked from the business page. I loved looking forward to my kit each month. I'm here because I can't post it on the business page.

Kits are running more than a month behind. The company recently changed the cost and the billing date on subscriptions with one hour notice so customers did not get a chance to cancel the subscription before the price increase. Don’t be fooled by the claim of transparency, she hasn’t approved any FB posts for months now because people are asking where their kits are. It’s January 2024 and we’re still waiting on our Christmas kits. No notice of why the kits are so delayed and when we can expect them.

as always the kits are really lovely and expertly done.

Started charging 10.00 more with no notice so when I complained and asked to cancel I am blocked from FB messenger and group with no response! I have never dealt with business practices like that. I will contact my credit card company so they can’t charge me anymore.

I was so excited to get this box, and happily paid the $45 fee for the box. I had been searching for 'bottle' molds to make into potions, and here was a mold of a bottle! I was less enthused to find out that not only was the mold not exclusive/self made, it could be gotten from Amazon for very cheap. A pair of small bottles of AB resin came with the kit, which was nice-but apparently this is the second kit in which the resin provided is simply not enough for the project. The kits went up in price without really giving the subscribers a voice, and in my opinion that was probably spent on the new wrapping.

I’ve been charged twice for a kit I didn’t receive. The last kit that I did receive had a mold that was identical to one I paid $3 for on Temu with about 4 ounces of resin. Not worth $35 bucks. Communication with the owner is very difficult. I’m trying unsubscribe but I get no response.