Crafthoop Reviews | Read Customer Reviews of crafthoop.com

CrafthoopReviews of crafthoop.com

3.914 reviews
Art & Handicraft

Crafthoop

About Crafthoop

At CraftHoop, we are passionate about inspiring creativity in crafters of all levels. Our carefully crafted embroidery kits feature original, handpicked designs to spark your imagination and bring joy to your stitching experience. Whether you’re creating a floral masterpiece or a seasonal project, our kits are designed to provide everything you need for a smooth and enjoyable crafting journey.We pride ourselves on offering high-quality materials and detailed instructions that make crafting accessible and fun, no matter your experience level. Our goal is to ensure that every stitch you make is a step toward a finished piece you’ll be proud of.At CraftHoop, we believe in fostering a positive and ethical crafting environment. Join our community of happy crafters and start creating something beautiful today!

Crafthoop (crafthoop.com) has 14 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: crafthoop.com
Website: crafthoop.com
Category: Art & Handicraft
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 14% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Crafthoop reviews

14 approved reviews, newest moderated first

Deisha D.
Oct 7, 2026
I’m absolutely addicted with my…
I’m absolutely addicted with my embroidery kit, videos quite easy to follow. Carol from support helped me with my specific question, thanks.
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Caitlynn G.
Sep 21, 2026
The product I received was shipped…
The product I received was shipped directly from China. They didn't even try to put their brand name on it. That part was really disappointing. They could have at least tried to act like a legitimate craft company and slap their brand logo on it.
Response from CrafthoopSep 21, 2026
Hi Caitlynn, Thank you for sharing your feedback. We’re a small family business, and we truly appreciate every customer who chooses CraftHoop. ❤️ We’re sorry the packaging was not what you expected. We want to clarify that we work with trusted manufacturing partners to help us offer a wide variety of embroidery designs while keeping our kits affordable. This is common for many small businesses, but every design, instruction, and customer experience is carefully managed by our team. We also noticed you chose our 3-in-1 Beginner Embroidery Kit, one of our most popular designs, and we hope once you start stitching you’ll see the care that goes into creating these projects. Your order was delivered within 7 days, and we always do our best to provide a smooth experience from purchase to finished embroidery. Thank you for giving our small business a try. 💛 — CraftHoop Customer Care Team
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Mary
Aug 25, 2026
Above and Beyond Customer Service
Excellent customer service and very good products! I am a beginner and feel confident after exchanging emails with Carol in Customer Service. And I received the wrong pincushion and she sent me the correct one....no problem!
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Cabrini C.
Aug 24, 2026
Great customer service and beautiful…
Great customer service and beautiful product! I goofed on my projects and Crafthoop kindly resent some supplies.
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customer
Aug 2, 2026
Exactly as expected
Exactly as expected. Good customer service and support.
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malkadavis
Jul 28, 2026
Shipped by horse & buggy?
I placed my first order with this company on July 15. Today, more than 10 days later, it is still "in transit." Of course, I was billed right away, but who knows when I'll receive the goods I paid for more than 10 days ago and what condition it will be in. You can be sure I won't be placing a second order.
Response from CrafthoopJul 28, 2026
Hi Malka, I’m truly sorry your first experience felt this way, and I completely understand why the delay was concerning. I was able to locate your order, and I’m glad to see it was marked as delivered today, July 28. The delivery note shows: Delivered — Front door. If anything still doesn’t look right, please don’t hesitate to contact us directly at our official customer care email: [email protected]. We’re always happy to help check the details and make sure everything is taken care of. 💛 Warmly, Carol CraftHoop Customer Care Team
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Jeri D.
Jul 26, 2026
Great products
Great products. Wonderful customer service and fast delivery. I will be buying more products in the future.
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Cat
Jul 23, 2026
Great Experince!
I’m really happy with this embroidery kit! The quality is great, and everything was packaged nicely. Shipping took a little longer than I expected, but customer service was excellent. They responded quickly and were able to give me an estimated delivery date, which was very helpful. It ended up arriving in time for me to take it along on my road trip, and I’m looking forward to working on it during the drive. Overall, I’m very pleased with my purchase and would definitely order from them again.
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