Cracker BarrelReviews of crackerbarrel.com

Barboursville WV 6PM on a Sunday night. After ordering 30 min later was told out of both Items ordered and we need to order something else. After saying there is nothing else we wanted was going to bring us a bill for drinks and biscuits they brought us. Manager refused to adjust Bill and his comment was Well you drank the Drinks and ate the biscuits. I told him wouldn't have ordered drinks if I knew I would never get my meals. Walked out never having been so offended by a represtative of a company.

My husband and I went for breakfast this morning and it was less than mediocre two eggs, a tablespoon of hashbrowns and two frozen sausage patties. No healthy breakfast options no omelette option. The orange juice tasted like frozen water only had the choice of sourdough bread or biscuits for $10. It definitely wasn’t worth it. Don’t waste your time.

they took forever to bring our stuff for a simple thing like ketchup or sauce and took way forever for the buiscuits and the food wasn’t cooked very well the waiter they attended to our table the waiter would be so impatient and talk smart back to us

I love their food, but their website is hot garbage. I have spent over 30 minutes trying to order 3 items. The cart cannot be clicked by itself, you have to add an item to access it. Then the items disappear and reappear. And then it times out and you have to start over. Then the items that you ordered earlier will reappear and others will disappear.

The service we received when we dined at the cracker Barrell in Columbia very humorous server attentive but not overbearing. The food was excellent and portions were great. The price was very worth it the value for the money.

I would give a zero but that’s not an option! I was in the Wrentham MA restaurant I saw a young girl come into the building and state it was her first day. The manager Rodney approached her and told her her shoes were improper they were not nonslip. The young girl stated she had other shoes in the car. The young girl returned stated they were not in the car. Manager told her to go get proper shoes. The young girl left and returned short time later with proper shoes. Rodney then told her she needed to leave and go get a proper shirt. This is a new employee on her first day there are dress codes was this given to this young girl when hired? Rodney took the time to look at her and tell her her shoes were in proper why wouldn’t her tell her at the same time her shirt was improper? This manager spoke to this young girl in front of customers and employees on her first day and was in my opinion rude! I am sorry but I feel this was harassment and bullying send her out once to correct the problem. This manager has no management skills this should have been a private conversation and maybe a time to review the dress code with your employee on her first day. It was obvious she felt embarrassed but good for her she went out purchased a shirt and returned for a third time. That’s an employee I would want working on my team for me!

We went to the Cracker Barrel in Anderson,In. The interior was clean. The bathrooms were clean. The restaurant was hopping busy. Our waiter was a young man, Sam, he was so courteous, kind, & accurate in the chaos of customers. Our order had been mixed up, so we had waited longer than usual. Sam kept checking on us, kept apologizing, and he even asked the manager to come over to apologize. Our food came soon after. OMG, the food was scrumptious! Sam continued to assist us with refills of drinks and breads. I kept joking with him about the food and he would chuckle with us. The experience was great! I only have my words to express the time I shared there with my sister and friend.

While on a tour bus we stopped for lunch in Tallahassee and service was poor. We placed our order and approximately 15 minutes later waitress came and told us she was out of lettuce (no salad). Then about 6 minutes after that told us they were out of pot pie. No pot pie! Then our order came and scrambled eggs were fried. 3 out of 4 orders busted. We were the first to our table and the last to get food. On our way home we stopped in Jacksonville. We were the first ones seated and next to last served. Our leader finally got his but took it in a Togo bag. Waitress was overly charming with calling us sunshine, sweety, and fake in every way. Cheeseburger came with no mayonnaise, no catsup, lettuce or tomatoes x when asked to bring brought catsup and mustard 10 minutes later. Dumplings were short and while waiting and waiting she told us everything was ready but short one side of dumplings. We told her to bring what was ready. The country fried steak was hard and not good. The ticket was together although we told her separate and had to be divided at checkout. Needless to say Never again will we eat at Cracker Barrel!