CPPDieselReviews of cppdiesel.com

I purchased a small adapter bracket for some mud flaps needed for a trip I was taking in a few days. The flaps were important to protect a new boat I'd bought. I paid far more than the bracket was worth for 2nd day air but CPP Diesel shipped in UPS Ground instead and pocketed the difference and hasn't issued any refund. They are very difficult to contact and do not offer good customer service.

I ordered a Mahle gasket kit for a first gen cummins in Nov. 2019. After realizing that the kit was on back order by Mahle and no known date was confirmed when available I called CPP diesel and requested my money back on my Visa. After numerous emails/phone calls I am still waiting for my refund. We are in Aug 2020. Many times when I called nobody answers the phone. I was told that one time i was lucky to talk to someone that I will receive a check in the mail because of money transfer issue back to my Credit card. I am still waiting for my cheque. I don’t understand who someone can do or stay in buisness with this type of garbage attitude.

I will begin the process of suing CCP in small claims court in PA for triple damages... 500$ for ceramic 7.3 up pipes and nothing from them but excuses BBB has been Contacted and they Lied to them as well saying I would be Refunded... My Bank was notified as well. I actually look forward to calling a local Atty. In their Zip code after this Covid restriction business ends within the week.. See you folks in Court.. No checks will be accepted so bring 1500$ cash (Minimum) 😬👍

I ordered turbo studs, 4 ounces. Shipping was $12 so I figured it will get here fast. NOT !!! They said 5-7 days, it finally shipped on the 7 day. No refund on the shipping. No excuses for service.

VERY DISAPPOINTED WITH THEIR CUSTOMER SERVICE, ORDERED HE WRONG PART ADMITTEDLY MY FAULT HEALTH ISSUE DELAYED INSTALLATION BARELY MISSED THE 30 DAY EXCHANGE, SPOKE WITH A REP. FROM PACBRAKE THEY SAID NO PROBLEM EXCHANGING FOR THEM BUT CPP WOULDNT EXCHANGE I EVEN OFFERED TO PAY A RESTOCK FEE, JUST NOT WILLING TO WORK WITH ME, NOT A VERY GOOD COMPANY TO DO BUSINESS WITH.

This company stole my core refund for a torque converter. The owner is a thief and a coward. I have sent so many emails asking when I will receive my core deposit and the only answer I get is the account manager is out of the office or we are working on it. I have asked for a contact for accounting department and their response is I’m only the tracking person all I can do is forward your request. Stall tactics! Scam!

DO NOT DO BUISNESS WITH CCP DIESEL! I ordered a Redhead steering gear box for my Dodge in November of 2018. I returned the core the same month. After waiting several weeks to have $225 for my core credited back to my card, I started calling CCP. I was directed to the person in charge of core refunds. Day after day I was told she hasn't made it to work yet, or she's out running errands. This went on for the month of December, January, and February. I was told on more than one occasion it's in the process. This was bull. I contacted Redhead directly and was told my core was received in November and CCP had been notified via email to refund my core charge. I forwarded those emails directly to CCP and was told this was the first time they had seen them. Again, bull. After threatening to take CCP to court I received my core refund in March of 2019. So if you want to do business with a piece of crap lying company, this is the one for you. Red head is awesome, great products and customer service. CCP Diesel, avoid like herpes. Jeff

Ordered a transfer case that was to be shipped out the following day. 3 weeks later still no transfer case.