CPPDiesel Reviews | Read Customer Reviews of cppdiesel.com

CPPDiesel Reviews | Read Customer Reviews of cppdiesel.com

CPPDiesel reviews

Showing 5 reviews with 2 stars · Clear filters

Craig Y.
Jun 13, 2018
I DID NOT RECEIVE WHAT I WAS TOLD I WAS…
I DID NOT RECEIVE WHAT I WAS TOLD I WAS BUYING AFTER VERY LONG TIME DELAY, A VERY BAD EXPERIENCE
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Francis H.
Jan 27, 2018
Part was fine, poor service
Part was fine, Red Head steering box, but it took 8 weeks for me to get my core refund back, this was after they had received it. 6 or 7 e-mails and 8 weeks later I finally have it back in my bank. Even though it's only $225, I think its very poor business for this to take so long. I will never buy from them again.
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12v C.
Sep 27, 2017
Took 4 weeks for my parts to even get …
Took 4 weeks for my parts to even get shipped. Still haven't received them. Had to buy a beater truck in the mean time just for work. For spending over $1000, certainly expected better service. Took many phone calls to CPP to clear things up and still didn't get many answers. Overall... Not thrilled.
Response from CPPDieselOct 10, 2017
Zach, I apologize for the misunderstanding. Our injectors are custom built to order and as our website explains can be delayed at times due to part availability. Being that you are out of the country, the shipping took over a week to get to you which also delayed our delivery. If there is anything else that you need for your truck, I'd be glad to help you out and make up for our previous issues. Thanks, Jamie
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Vance
Jul 25, 2017
Slow at getting orders processed
Slow at getting orders processed, they drop shop everything. Has been 3 days and my order still hasn't shipped
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Michael W.
Jun 14, 2017
Part not listed online as backorder
Part not listed online as backorder. Did not find out it was a 3 to 4 week wait until it was already paid for. Poor comunication.
Response from CPPDieselJun 14, 2017
Michael, I apologize for the issues you have with your order. Our site is not set up to do a live feed with manufacturers. Although we try to keep up with backorders, we sometimes just don't know until it is too late, as happened in this case. I do apologize for this and hope that we can have a chance to make this up to you on future purchases. I am the owner of CPP and I take pride in my company and feed back like this drives me to better my business. If there is anything that you should need in the future, Please ask for me and I will make it my duty to take care of you and make sure you get good information about part availability when you order. Thanks, Jamie
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