CPAP SpecialsReviews of cpapspecials.com

4.1344 reviews
Health Equipment

CPAP Specials

About CPAP Specials

About CPAP SpecialsCPAP Specials is a leading international supplier ofCPAP machines, CPAP masks, and sleep apnea accessories.Our goal is simple: make trusted sleep-therapy equipment affordable andaccessible to everyone.Buy direct from the USA and enjoy fast, low-costworldwide shipping. We serve customers across theUSA, Canada, Australia, New Zealand, the UK, Ireland, Europe, Asia,and the Middle East—with reliable delivery and clear communicationfrom checkout to doorstep.Why choose CPAP Specials? Unbeatable value: Online-only operations let us pass savings on genuine CPAP equipment directly to you. Global expertise: Specialists in international CPAP sales, customs, and logistics for a smooth cross-border experience. Top brands: A curated range including leading models from major manufacturers to fit a wide variety of therapy needs. Customer-first support: Helpful guidance on machine and mask selection, replacement schedules, and ongoing care. Secure shopping: Safe checkout and dependable shipping options to nearly every country.Whether you’re starting CPAP therapy or upgrading to the latest device,our experienced team makes it easy to choose the rightCPAP machine, find a comfortable CPAP mask,and add essential CPAP accessories—all at competitive prices.At CPAP Specials, we believe better sleep leads to better health.We’re committed to delivering quality, value, and service—no matter whereyou live.

CPAP Specials (cpapspecials.com) has 344 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: cpapspecials.com
Website: cpapspecials.com
Category: Health Equipment
Listed on Five Star Index: 2026

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Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
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About CPAP Specials

CPAP Specials (cpapspecials.com) has 344 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: cpapspecials.com
Website: cpapspecials.com
Category: Health Equipment
Listed on Five Star Index: 2026

Catherine

Apr 30, 2024

This company misleads international customers - stay away.

While the emails I have received from this company are polite, I advise international non-US customers to stay well away. All they do is repeat unhelpful advice and once you receive your product (in my case a Resmed AirSense 11 Auto) you are completely on your own. They 'mention' the things that do not work for international customers on their website but do not let you know actually how significant this is. For example, they will refer you to third party software applications that are old as the hills and difficult to use. The machine I was sent does not report time correctly and says I'm still in bed at midday. This makes a big difference in the quality and accuracy of the sleep reports. (And no this can't be fixed or re-set - the machine does not even offer my local GMT time of +9.30). They've also sent me a faulty product - the hose leaks where it connects to the machine, it intermittently under-reports usage - badly - and says I've only used the machine for minutes or an hour or so when I've actually slept for 6 or 7 hours which makes the report for that day useless. Don't make the same mistake I did - stay away from these CPAP companies, particularly those which are overseas, which are unethical and untrustworthy and save yourself a lot of money and grief. ETA: And their reply below supports exactly my complaints above. All they've done is repeat their standard advice which does not help or work. This company is hiding behind calibration to mask two faults with the machine. The hose leak is not a calibration problem - it's a fault with the machine and yet they will not assist under warranty in any way or refund. The usage reporting problem has been looked at by a number of people who are CPAP experts and no-one has been able to solve it - as one of them said 'Resmed sucks' and it seems 'CPAP Specials' do too. They are simply a reseller taking advantage of people. Very disappointing and upsetting.

Response from CPAP SpecialsApr 30, 2024

We sincerely apologize for the frustration you've experienced with your recent CPAP machine purchase. We understand your concerns and want to address them directly. Our primary goal is to make CPAP therapy accessible to everyone at a more affordable price point. We offer authentic US CPAP machines at competitive prices, allowing more people to benefit from CPAP treatment. We aim for transparency and we have disclosed on our website that wireless or MyAir is limited due to regional restrictions. This will require workarounds for international users and we have suggested the use of SD card and a 3rd party software to access your CPAP data. We have offered guidance on using this app , which is also a common practice for many CPAP users worldwide. In fact you can find it many online CPAP communities. We're proud that many customers find these programs effective and appreciate the cost savings they provide. We understand your concerns about the timekeeping and hose leakage issues. Unfortunately, as an online supplier, we can't perform machine calibration directly. However, just like our other customers, we offered instructional video links to assist you. Additionally, we suggested consulting your local CPAP doctor or technician is a readily available option for calibration and setup assistance. Moving forward, we want to ensure you have a successful CPAP experience, we'd be happy to connect you with resources or third-party software recommendations that might better suit your needs.