cpap.comReviews of cpap.com

The Agent answering my call was very helpful and knowledgeable about my order.

I bought my CPAP machine (Airsense 10) with them in spring 2020. They provided the best price and were very useful in answering a few questions I had about cleaning, supplies, shipping, timeframe to change supplies, etc. Today, I bought a heated tube (regular tube that comes with the machine dries my throat at night a little), and filters for the machine. Although they had a bundle on water container, heated tube and filters, for a slightly higher price, and I inquired about it, I was not pushed to buy the bundle. Therefore, I bought only what I needed. I usually do not post reviews, but Daryl was very polite and professional that I decided to write a review. Overall, I have had a good experience with the company, good prices, professional, and willing to explain what you need to know.

I was sent the wrong item, but Brandy was understanding and worked promptly and efficiently to get the right item resent to me.

Brandy was competent, efficient, and very pleasant! a very good interaction!

Brandy was pleasant, professional and knowledgeable.

My partner was in need of a replacement CPAP machine after the Phillips recall. I found the Luna II Auto CPAP Machine with humidifier online. I was not sure how to place the order and get the prescription to them. Daryl C. was pleasantly helpful and the order was placed over the phone. We should get the machine in a couple days. So pleased with their service.

Very helpful and very nice, it was quick and efficient!

This was my first time attempting to order CPAP supplies online last night but something went wrong! I was shocked to see my attempt to place an order went very wrong. There were 3 different charges made to my account. Daryl had a calming voice and put me at ease in short order. He knew what needed to be done to refund the charges and then order the supplies I intended to order. He was very professional, knowledgeable, and maintained a calming and pleasant demeanor. He is an exemplary example of a professional customer service representative, one that will help a business attract customers and MAINTAIN customers! He is one of your most valuable assets! I had a frustrating experience with a competitor and never ordered from them. I intend to purchase future supply orders with CPAP.COM. Thank you