cpap.comReviews of cpap.com

4.71,114 reviews
Health Equipment
13235 N. Promenade, Stafford, Texas

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cpap.com

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About cpap.com

Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.

cpap.com (cpap.com) has 1,114 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: cpap.com
Category: Health Equipment
Location: Stafford, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 77% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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cpap.com reviews

Showing 1,005 reviews with 5 stars · Clear filters

Brian T.
Jan 11, 2022
Shipping issue FIXED
Crystal quickly answered my shipping issue question and fixed it immediately. Great service!
Response from cpap.comJan 12, 2022
That's great! We hope to hear from you again soon.
David A.
Jan 11, 2022
I made a purchase on the wrong size
I made a purchase on the wrong size, and asked for help to change it. The process was fast and Crystal was really nice, polite and helpful.
Response from cpap.comJan 12, 2022
Hey David, We are glad to hear that Crystal provided you with the assistance you needed. Please let us know if there is anything else we can assist you with.
Maryellen R.
Jan 10, 2022
Chat’s very helpful!
Excellent service. Chat is so helpful every time I need it. They never rush me and they’re never pushy. I appreciate that very much.
Response from cpap.comJan 12, 2022
Hi Maryellen, Thank you for sharing your experience with us. We hope to hear from you again soon!
Bryan K.
Jan 4, 2022
Camyatta B
Camyatta B. took my phone call today and helped me through the process of ordering a CPAP and equipment for the first time. She made the process simple and was very helpful!
Response from cpap.comJan 5, 2022
Hey Bryan, That's great! Please let us know if there is anything else we can assist you with.
Connie Y.
Jan 3, 2022
Erica was able to answer my questions…
Erica was able to answer my questions and I was very please with the service I received.
Response from cpap.comJan 5, 2022
Hi Connie, Thanks for sharing your experience with us. Please let us know if there is anything else we can assist you with.
christopher A.
Jan 1, 2022
CPAP.com is a great company
CPAP.com is a great company. Very easy to work with on the online chat. Was able to send prescription over and they reviewed right then to see what I needed. At the same time they were working on having someone call me to work on placing the order. They were not pushy about saying what I should be buying but listen to me and my ideas. Also had good suggestions for equipment I was wanting to buy.
Response from cpap.comJan 3, 2022
Hi Christopher, Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.
john O.
Dec 30, 2021
Crystal was very helpful
Crystal was very helpful, answered my questions and assisted with my order
Response from cpap.comDec 31, 2021
Hi John, That's great! Thanks for sharing your experience with us and we hope to hear from you again soon.
Paula W.
Dec 30, 2021
Daryl was polite and understanding when…
Daryl was polite and understanding when our package could not be located.
Response from cpap.comDec 30, 2021
Hey Paula, We're very sorry about the lost package, but thank you for letting us know that Daryl provided you with the needed assistance. Please let us know if there is anything else we can assist you with.

cpap.comReviews of cpap.com

About cpap.com

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Shipping issue FIXED

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About cpap.com

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More in Health Equipment, Texas

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cpap.com reviews

Shipping issue FIXED

I made a purchase on the wrong size

Chat’s very helpful!

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Erica was able to answer my questions…

CPAP.com is a great company

Crystal was very helpful

Daryl was polite and understanding when…