David K.
great customer service
great customer service, they actually pick up the phone and answer emails

Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Health Equipment · Boerne, Texas
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Health Equipment · Farmers Branch, Texas
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Health Equipment · Pearland, Texas
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Showing 1,005 reviews with 5 stars · Clear filters
David K.
great customer service, they actually pick up the phone and answer emails
Jenn K.
Super helpful and efficient service. I called to understand how to use the ResMed Mini and she was able to help me right away. She was friendly and knowledgeable.
Tim K.
Daryl was very helpful in suggesting solutions for the wind noise.
customer
Fast and professional service. Thanks!
victor
Great experience shopping with Mylene. Was super helpful thru the entire process and was very knowledgeable. can't wait to get my travel cpap.
Vishy K.
I called cpap.com customer support today to get information on selecting a travel sized cpap unit. Agent Camyatta assisted me and provided very effective, professional and friendly support to help choose the right unit, take measurements on the mask size, get me a great deal on the pricing, utilize my cpap rewards points and also enabled me to make a good choice on the unit type. Camyatta was very pleasant to interact with, was patient in answering all my questions, walked me thru multiple links on the website as part of educating me on the various unit options and also recommended options for cost savings in terms of accessory purchases. I really appreciated the quality of support provided. This has been my second positive support experience with cpap.com as I had a similar experience when I purchased my home cpap unit a few months back. Customer service like this is what will keep me coming back to cpap.com for any future purchases too. Thank you Camyatta!
Military M.
I tried doing a chat to take care of my issues and the rep just wasn't getting what I was saying. They repeated things that we already talked about. It took a very long time and I decided to quit and decided to call in. Korrine was extremely helpful. She knew what I was talking about, answered all my questions and was very pleasant to talk to. All my issues were handled and I was very satisfied and pleased with this experience.
Dawn
I ordered a travel Cpap and was having issues getting my Rx. When I finally received it and uploaded, I immediately called and spoke with Camyatta. She was so kind and helpful. I was worried I wouldn’t get my machine in time for my trip next week. She was so excited for me. My order was delivered 18 hours after the upload!!! That’s service!! Thank you Camyatta!