Lila J D.
SCAM ALERT!!
SCAM ALERT!!! DO NOT ORDER FROM THIS COMPANY! If I could leave 0 stars I would! I ordered a dog bed on January 5, 2023. The money came out of my account. I received an initial confirmation email from Cozy Confirming purchase of the dog bed. After that a week went by and I never received an update stating if my order was ever shipped. I tried contacting the company and they don’t have a number where you can reach them. The website states that you can chat with someone concerning your order, however you just receive an auto response telling you to stay online (and wait) or they will email you a response asap. Neither ever occurred. I never received any response. I then tried to email them through the support email (listed on the website) and that was a failure as well. I still have not received a dog bed or a refund on my money!

