Coyle Hospitality GroupReviews of coylehospitality.com

I’m going say reviews from the Coyle team are trash. It’s not the clients it literally the uneducated team. If you happen to get a competent person reviewing the assignment you have completed then your fine but others, are just dumb. Mostly a waste of your time and money. I suggest not taking any assignments that require you to pay upfront. Wait, learn and then take on other assignments. Otherwise you could be left broke.

Extremely confusing and unclear instructions. I have a post-graduate degree and found no way to make the actual bill fit the client's reimbursement. When this question was raised, their customer representative gave me different answers that indicates they couldn't care less. Don't do it. It is a waste of time

Terrible customer services. Refuses to reimburse after review was completed.

I recently completed an evaluation for Coyle Hospitality. While I eventually received reimbursement after escalating the matter, the experience raised concerns about the company's communication and fairness toward its contractors. The written instructions were inconsistent, leading to confusion about which location to assess. The job was initially cancelled with no reimbursement offered, despite my detailed and professional submission. I hold a postgraduate degree and extensive professional experience, yet still found the documentation difficult to follow. This suggests a systemic clarity issue. Other reviews online reflect similar frustrations. For client organisations seeking reliable service audit data, this lack of clarity can undermine the accuracy and consistency of results. I hope Coyle reviews its instructions and communication processes so that both clients and evaluators can have confidence in the outcomes.

With my extensive experience with several companies in the hospitality and secret shopper industry, there is no doubt, Coyle Hospitality is the lowest in the game! Zero for communication! Zero reply when accepting on-site jobs multi times. Zero reply from support staff. Zero reply from scheduler staff. On behalf of other professionals, we don't appreciate wasting valuable time. Move along!

Just needed to INFORM all the readers out there read your reviews and don't act on desperation Now these Bottom freeders sent me a 2 day US postal service envelope very official so upon opening it I was shocked after reading over the material, what it was about it was about becoming a secret shopper and it gave me instructions about what to do here's for the red flags came in anytime a person or a company wants you to deposit a large check into your account thinking that a bank would ever immediately cash a check over $2,000 well the check , was actually $2,488 and as bad as I need money I was thinking and I said to myself hold on let me do some research the first Red light came is when you have to deposit something and then you have to go buy something and supply the information to the people that sent you the check that's always a scam, after researching , reading reviews I came to a decision that this was a big scam ,they even have a company in it looks like some people had success but not enough for me to believe in it, I ripped that material up and rip that check up immediately and I hope that they read these headlines of this review to know that this is one food they didn't get and so don't send that crap to my phone or my mailbox ever again the better Business bureau don't have you as being rated but the government that handles fraudulent activities fake surveys you're on that so people be careful don't don't fall into these people or any people that's supplying you a check of that magnitude and asking you to buy this out of it and send them this and send them that crap and plus I didn't even sign up for this mess

Wanted to be a mystery shopper for a cabin hotel. I applied on their site and they instead sent me another message to apply to the same job. I emailed back saying I already applied and it won't let me apply twice but it doesn't show my application as active. I never got a response and the cabin is now booked. Crappy communication skills on their end. Would think twice about working with them.