COWINReviews of cowinaudio.com

Never buy from this site. I was naive and found their website to be trustworthy with their (fake) reviews on the site. I ordered a headset in September, 2 months ago, and have heard nothing, other than an order confirmation Email. All attempts at contacting the company has failed. This is clearly a scam. The website is continuesly being updated with new offers and models, though there is no real company behind it.

Do not buy anything from cowin! I've been charged almost $100 to my credit card and nothing has arrived. Multiple emails and calls later and I can't get hold of them. It's a shame because we already have some E7 headphones that are really good, hence why we decided to buy again.

Tried to communicate questions, but there were NO responses to emails, calls, or chats!!

This company is a total scam! While I did actually receive my headphones, the microphone was not working and I immediately tried contacting the company for a refund or exchange. Emails went unanswered, no online chat or phone available to try and get in touch with a real person. I even paid to have these shipped back and included the refund request form with my emails backing up that I did try to reach out to request refund within 30 days and still no response. No refund, not even exchange. NOTHING! I learned the hard way this company is a total scam.

Absolutely do not buy from Cowin. I bought from them without checking reviews on here since I’d heard that their headphone quality is good for a good price. Absolute mistake. I’m not sure if the website was good previously or if the people with good reviews I’d heard had bought theirs from amazon, but the website now is terrible. They don’t give any sort of delivery date when ordering. They give links to two tracking apps, both of which just say that they’ll give you updates when Cowin gives them to the apps. It has been three weeks now and nothing. The headphones never arrived, and they don’t reply to any emails. A waste of £50, especially since I cannot get my money back since I bought them through a debit card. A total scam.

I placed an order with them 9th of September and my order remains unfulfilled and tried to contact them through email and nothing. I don't know how long to wait it out until i request a refund through PayPal. I've just seen a review aswell saying that they are a scam so I'm quite worried now as they are expensive!!

Wanted to replace a set of Cowin headphones with their latest. As last ones were v good. But hell was unleashed by using Cowins “official” website. Great to order, but you try contacting them! No answer on phone or emails. Completely ignored. Units never arrived. Lucky I bought through PayPal. So got money back. Lesson is simple. Don’t buy from Cowin. Service sucks. Bunch of fraudsters or have gone bust but site still active. Black hole for money and no chance of getting your product. Don’t even consider Cowin ever!!!

Would rate them less than one star if possible. Head phones defective from the start(no volume). Five phone calls-no return calls. Four return forms fiiled out-no return. Five emails sent to them-no returns. Unable to use "live chat" as their site won't allow it. They are so bad even Amazon doesn't sell them anymore. Walmart uses the "out of stock" route. A totally dispicable overseas company. DO NOT BUY OR USE ANYTHING FROM THIS COMPANY.