COWINReviews of cowinaudio.com

Bought product, never received it, they do not respond to emails and even paypal are not helping to retrieve money. First time I needed paypal to support and they have failed too

They are a scam no real customer service number to call is a fake phone number and fake address and there's no way possible to return anything they send you I thought I got scammed for the headphones but they actually did send the headphones but they are a piece of s*** just like their company

DO NOT BUY FROM THIS GARBAGE SITE. I purchased some noise canceling headphones for work. Almost immediately after I found out my work provides these. I tried to cancel my order within the hour. Tried to cancel it again that evening. I’ve emailed every single contact listed on their website. I still received the order. Fine, whatever. Now I’ve spent the better part of a week and a half trying to return the order, which now I have to pay shipping on, AND NO ONE WILL EMAIL ME BACK. Do NOT buy anything from this company, their customer service is a scam.

Bought the Apex ear buds. The item arrived within a week, very good delivery, sent tracking number and everything. Item arrived, and the charging case doesn’t charge, left ear bud doesn’t work. Emailed them multiple times, and filled out the form on their website, no response. It’s been over a month now. Don’t buy.

Don't buy from them they never sent product but they sure kept my $75 I hope it was worth it to them because I reported it my uncle reported it he works for the FBI so he's taking care of it thank goodness but he is determined to find them scammers and he has leads thank goodness!😀 But don't buy from them they will steal your money I never even got a tracking number and it's been a week the hell with them they're all going to jail LOL can't wait

Purchased wireless E7 from Target on 12/22/22.. On 1/7/23 headphones stopped charging. Wrote to Cust. Svc. and received a very quick reply with "No worries" and telling me there was an 18-month warranty. Now, no replies to three follow-up emails. Headphones had been a tight fit on my head; I thought they had a microphone when I bought them. Cust. Svc. deserves a "1" for failing to respond further.

Well at least I received my product quickly unlike some. I wasn't happy with them and have tried for a week to return them but haven't gotten any reply. Wish I'd had Trust pilot reviews before i bought. After re-checking Cowins website reviews they are obviously fake. Installed trust pilot extension to hopefully avoid bad sellers in the future. :(

The headphones were fine but the model was too big for me so I wanted to return them. I emailed and no one ever responded. I then filled out their return slip per the instructions, emailed again, and sent the package (still have the receipt from USPS). This company is a scam, do not buy from them. A quick google search yielded a ton of reviews with similar experiences. I realized something was off when I went to copy down the address and it is posted as an image (rather than text you can highlight) and does not even include the name of the city they're located in. Get headphones elsewhere or plan on complaining to the better business bureau like I am.