COWINReviews of cowinaudio.com

My sign arrived broken! They never emailed me back and can't find a phone number to call. I'm out 30.00 with a broken uber sign for work.Scam

So this is my third review of this dreadful company. Put simply, I ordered and paid for Bluetooth buds from Cowin in Dec 17 2023. It's now just turned May, over 4 months later and they still haven't been delivered what I paid for, nor has the company replied to email or company support messages. Whatever you do, don't buy anything from this company - they just don't care.

I purchased Cowin E7 headphones in August of 2022. As per Cowin's warranty policy if you purchase from their website your purchase is secured under a two year warranty. About a year after my purchase (July 2023), the audio went out in my headphones. I have been attempting to contact their email help line for nearly a year at this point. I have never received a response despite sending four emails. Their email is the only contact line listed on the COWIN website.

A nice looking watch, but don't rely on anything other than the time and date. The Bp, Bs, workouts, sleep measurements etc. are just way off, maybe as much as 30%. But because they have stolen all your personal information, its a victory for them. I've tried 2 support emails and their official site messaging and no answer regarding my request for return. The delivery date may be intentionally delayed so that it's impossible to protest your charge card when you've already paid. This is fraud even China might not approve of....

I ordered 2 smart watches with blood sugar tracking capabilities. I have tried to contact them numerous times, to no avail. I tried the phone number that is actually in NY. I am totally disgusted with this company. I doubt I will received a credit even though they are paid for. One start is for prompt shipping, nothing else.

Similar to many others here - I ordered a replacement pair of E7s after using mine daily and loving them...but no delivery two months later, no response to any customer service emails...nothing.

I see many similar posts here — ordered their headphones on January 6, and nothing since then, the tracking app says order received and that’s it… emails are unanswered… It’s a shame because I used to have E7 and they are very comfortable and noise canceling is great, they died after couple of years of heavy usage which is fine. But what’s going on now with them looks like a total scam, taking money and not sending anything. What happened?

I bought the Cowin E9 and E8 a couple years ago as Chritmas presents. Other than a whole lot of confusion with delivery I was duly impressed by the sound quality particularly with the E9s. The E8s have a very loud and annoying voice announcement for on and off. The E9s are much better. All was good until I began to have problems and could not get support. First the E9 charge port screwed up (a pin or something broke and I couldn't recharge them, this happened after only 9 months. I tried their phone support (it now seems to be out of service), I sent several emails with zero response. Finally I abandoned the company, I started using the E8s they are still working although one of the ear covers cheap leather began peeling off leaving little black flecks on and in my ear. Then my blind son needed some ear buds and I thought I would give them another chance (my bad), they finally arrived 6 weeks after the promised date and one of the ear buds didn't work. Again I tried to get in touch with them with no response. I am officially disgusted with their lack of support and totally unimpressed with their horrible quality control. If you want to throw money away this would be a good way to do it, if you don't then find a different company. I'm quite sure you won't do any worse.