Cover GeniusCover Genius is the insurtech for embedded protection. Through our award-winning distribution platform XCover, we protect the global customers of the world’s largest digital companies including Booking Holdings, Uber, Hopper, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon, eBay, Flipkart, Shopee, Wayfair and — through Clyde — thousands more stores.
Cover Genius (covergenius.com) has 239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Seshadri V.
Simple. Fast. Reliable. No dramas. I resolved my rental car insurance claim within 1 business day after I submitted the document they requested. Customer service responds within 24 hours. I have taken several times insurance cover with them and never regretted when I had a claim. I made 2 claims in the past and both the claims were paid, without any challenges. Insurance with rentalcover.com, gives you peace of mind.
Claudia
My XCover Protection certificate of insurance states I am covered for 'Missed departure'. I have followed the step by step guide to making a claim, yet there is no option for 'Missed departure'. On 20 January I made a formal complaint to Cowen Insurance and have been dealing with the Operations Officer, Kieran Vella. He advised that CoverGenius are XCover's intermediary, and that it is their platform that I need to upload the claim too, as they handle their sales and claims. 15 working days since submitting the complaint and I'm still waiting for GoverGenius to EMAIL ME to advise how I can make the claim without the 'Missed departure' option on their site.
David
So far experience has been very good but haven’t had to claim yet so let’s wait and see
Derek
Great. Fast. Convenient!
Michael.
I placed a claim for car damage and it was acknowledged within minutes. I submitted the requested information and receipts and that was acknowledged next morning with an email stating that my claim was being evaluated. Next morning, the claim was accepted and, within one more day, the check was deposited in my bank. Their service was unbelievably good.
Ylmir V.
Very knowledgeable and efficient, friendly staff to answer all our queries/concerns. Reimbursement is in a timely manner. Thank you for a great service and experience! Highly Recommend this to Anyone looking for rental coverage, especially first time rentees.
peter A.
Would've given 5 stars but still relatively happy. My reasons for them losing a star are; I tried numerous times to do an online claim and I kept on failing. But once I had emailed them, my claim was sorted within 2 days. Secondly, the exchange rate that they offered. I paid in EUR so when they paid me back in GDP, I was down £50 overall, which is still better than being £350. Hence why I'm happy(ish)
Michael
FAST CLAIM GOOD COMPANY
