YKIM
1) very slow, 2) didn't work 3 they don't help you, 4) they still your money
I sent 11,000 CAD (31,200 Shekels) to my wife on May 14, 10 days later they said its completed and she received it, she didn't and they told us to wait few days. we checked and there was nothing in her bank. they sent us a document that shows the bank rejected it, but we checked with the bank and they didn't. Covercy won't help you to solve it, they say maybe the details are wrong, we checked and its all correct. they didn't want to help us find what the problem is, we were lost, asked to cancel the transfer. after few days they sent us the money, only that the stole (in a very tricky way) 1,100 shekels from the transfer. so i lost 1.100 shekels and wasted 3 weeks.
Response from CovercyJun 11, 2018
Dear YKIM. Your frustration is understandable, however, the unfortunate rejection to your transaction was made by the bank and not by Covercy. Our Client Assistance team have been in contact with you and found you an alternative solution which you decided not to take. Please contact us if you need any further assistance. Regards Covercy client assistance team.




