Bridget
I have purchased countless covers
I have purchased countless covers. This cover, I had a warranty issue. I have been waiting for help. I submitted all their paperwork and photos and have not received help. Today after over 2 months of waiting, I get an email from Summer, stating "sorry, we'll get to that as soon as possible. Horrible customer service. BUYER beware, shop elsewhere, they do not stand by their products and they don't honor their warranty. Update April 2026: yes...changes have been made with their customer service and I was able to get a replacement last month. It took a couple of years, but atleast they are improving and made things right!!
Response from Cover AnythingApr 9, 2026
Bridget, thank you for being a loyal customer and for working with us to get this sorted out. You were right to be frustrated, and we're sorry the warranty process took as long as it did. We've since made changes to how we handle warranty claims, and we're glad we were able to get a replacement cover on its way to you. We appreciate your patience and your continued business. Customer Care Team, Cover Anything